**COVID-19 Update: In response to COVID-19, this hotel has temporarily suspended operations. Sales team members remain available to support meeting inquires and respond to RFPs for future business. We appreciate your patience during this time and look forward to welcoming your business to the hotel in the future.**
The oldest upscale hotel in the Chicago Loop, The Palmer House Hilton retains its historic elegance while adding a few contemporary touches, thanks to a recent renovation. These 1,639 guest rooms feature new decor, including plush-top Serenity Dreams beds, European-style linens, and lighted work desk, as well as updated connectivity with MP3 docking stations and high-speed Internet access. Business and incentive travelers unwind at Spa Chakra Luxury Fitness, a three-level spa and fitness center with a new 10,000-square-foot expansion.
The Palmer House Hilton features 70 meeting rooms and 27,081 square feet of exhibition space for business meetings and corporate events, including a 35-room conference center on the seventh floor. Major incentives include the Art Institute of Chicago, Millennium Park, the Field Museum, Shedd Aquarium, and Magnificent Mile shops and restaurants.
Planner Reviews
From our planner community
Average Planner Rating
3.9
Arrival Experience:
3.3
Meeting and Function Facilities:
4.4
Accommodations:
3.5
Activity or Recreation Options:
3.2
Food & Beverage:
4.6
Conference Services Staff:
4.1
Guest Service Experience:
4.1
Recommendation to Planners:
3.8
Check-in was horrible and tried to charge guest a fee to check in early. Hotel is historical and rooms are charming yet very small.
Overall Rating: 3.1/5
Corporate Planner Financial
I ran a program here in Sept, 2013 and will be considering the property for another program (for the same client) in Sept 2015. The hotel is such an amazing historic building with exquisite meeting space. The exhibit hall is not so beautiful but it is large and functional and works well for the exhibit piece of a program especially if you need to also feed the group in the same space. They did a great job with the f&b and the service was generally excellent. The hotel team needs to communicate a bit better with each other - had a bit of an issue with crossover on one day - was a bit awkward but it was worked out.
Overall Rating: 4.3/5
Janet H. ALTB Event Management, LLC 3rd Party Planner
A gorgeous, historical hotel in the heart of Chicago's loop.The lobby and ballrooms are stunning. Definitely not a cookie cutter hotel and a good choice if you're looking for a unique Chicago experience.
The health club is much too small for the size of the hotel. I went to the health club around 6 a.m. the morning before our group arrived. Every piece of cardio equipment was occupied and there were 4 people standing around waiting to hop on a treadmill, elliptical or exercise bike. I waited 15 minutes before giving up and going back to my guest room.
Lots of breakout space, but the meeting rooms are spread out and on several different levels. Navigating the meeting floors and can be challenging.
Banquet food is consistently outstanding. We had a group of 600+ for a sit down dinner and sit down lunches over 3 days. The food was high quality, fresh and delicious.
Overall Rating: 3.9/5
Association Planner Industry: Trade Association
great spot, attrition clauses tough to work with, but if that is not concern, i recommend in chicago, great location.
Overall Rating: 4.4/5
Mo R. GATI Event Management Corporate Planner
Elite RatingAverage Planner Rating
This property has been certified Elite Platinum and meets at least 25 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
3.9
4 reviews
Arrival Experience:
3.3
Accommodations:
3.5
Food & Beverage:
4.6
Guest Service Experience:
4.1
Conference Services Staff:
4.1
Meeting and Function Facilities:
4.4
Activity or Recreation Options:
3.2
Planner-to-Planner Recommendation:
3.8
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Capacity Charts
Room Name
Adams Room
488
22.3 x 21.9
6
5,256
73.00 x 72.00
20
261
375
300
350
60
60
78
0
Ashland Room
33
5.8 x 5.2
3
360
19.00 x 17.00
9
18
30
20
25
15
0
0
0
Ballroom Balcony
102
36.9 x 21.6
6
1,100
121.00 x 71.00
19
60
120
130
126
0
0
0
0
Buckingham Room
67
12.2 x 5.5
3
720
40.00 x 18.00
11
45
55
70
83
40
33
36
0
Burnham 1
57
10.4 x 5.5
2
612
34.00 x 18.00
8
36
64
40
70
28
28
32
0
Burnham 2
48
5.5 x 8.8
2
522
18.00 x 29.00
8
30
45
30
60
28
21
24
0
Burnham 3
24
4.6 x 5.2
2
255
15.00 x 17.00
8
12
18
10
29
10
9
12
0
Burnham 4
61
4.6 x 13.4
2
660
15.00 x 44.00
8
42
80
40
76
40
37
38
0
Burnham 5
33
5.5 x 6.1
2
360
18.00 x 20.00
8
18
40
20
41
16
9
16
0
Chicago Room
129
23.5 x 12.5
4
1,386
77.00 x 41.00
12
96
150
120
160
60
66
72
0
Clark 1
30
6.1 x 4.9
2
320
20.00 x 16.00
8
18
40
20
36
16
9
16
0
Clark 10
45
5.5 x 8.2
2
486
18.00 x 27.00
8
30
60
50
56
22
21
24
0
Clark 2
22
4.3 x 5.2
2
238
14.00 x 17.00
8
12
27
10
27
16
9
0
0
Clark 3
39
6.1 x 6.4
2
420
20.00 x 21.00
8
18
27
20
48
16
12
18
0
Clark 5
84
15.2 x 5.5
2
900
50.00 x 18.00
8
48
80
60
103
46
39
42
0
Clark 7
69
11.3 x 6.1
2
740
37.00 x 20.00
8
33
70
50
70
24
27
30
0
Clark 8
21
4.3 x 4.9
2
224
14.00 x 16.00
8
12
24
10
26
10
9
0
0
Clark 9
41
6.7 x 6.1
2
440
22.00 x 20.00
8
18
40
30
50
16
9
18
0
Congress Room
27
5.2 x 4.6
3
288
17.00 x 15.00
9
18
24
20
25
12
0
0
0
Cresthill Room
62
11.3 x 6.4
3
670
37.00 x 21.00
9
30
35
50
77
34
15
18
0
Crystal Room
151
22.6 x 6.7
3
1,628
74.00 x 22.00
10
102
185
140
187
52
66
72
0
Dearborn 1
54
4.6 x 11.9
2
585
15.00 x 39.00
8
36
52
40
67
30
27
30
0
Dearborn 2
46
4.9 x 9.4
2
496
16.00 x 31.00
8
30
45
25
57
28
24
27
0
Dearborn 3
84
5.5 x 15.2
2
900
18.00 x 50.00
8
48
80
60
103
46
39
42
0
Empire Room
539
36.3 x 15.8
7
5,800
119.00 x 52.00
23
228
350
350
500
60
0
0
0
Exhibit Hall
2,118
69.5 x 30.5
3
16,909
114 x 199
9
0
0
0
0
0
0
0
0
Grand and State Ballrooms
1,336
50.6 x 36.9
5
14,383
166.00 x 121.00
18
882
1,690
1,300
1,653
0
0
0
0
Grand Ballroom
904
37.5 x 21.6
9
9,733
123.00 x 71.00
29
621
1,150
870
1,119
0
0
0
0
Hancock Parlor
96
13.1 x 7.3
3
1,032
43.00 x 24.00
10
51
90
70
70
40
33
36
0
Harvard Room
27
5.2 x 4.6
3
288
17.00 x 15.00
9
18
24
20
25
10
0
0
0
Honore
324
N/A
5
3,487
118 x 30
18
180
280
200
250
48
54
0
0
Indiana Room
52
8.5 x 4.6
3
560
28.00 x 15.00
10
30
60
50
64
28
15
18
0
Kimball Room
52
10.7 x 4.6
3
560
35.00 x 15.00
10
30
60
50
64
28
15
18
0
LaSalle 1
59
5.5 x 10.7
2
630
18.00 x 35.00
8
36
64
50
72
28
28
32
0
LaSalle 2
55
5.2 x 10.7
2
595
17.00 x 35.00
8
36
60
50
68
28
28
32
0
LaSalle 3
55
5.2 x 10.7
2
595
17.00 x 35.00
8
36
60
50
68
28
28
32
0
LaSalle 4
31
4.9 x 6.4
2
336
16.00 x 21.00
8
18
18
20
39
16
9
16
0
LaSalle 5
84
5.5 x 15.2
2
900
18.00 x 50.00
8
48
80
60
103
46
39
42
0
Logan Room
52
8.8 x 4.9
3
560
29.00 x 16.00
9
30
60
50
64
28
15
18
0
Madison Room
46
9.1 x 4.9
3
490
30.00 x 16.00
10
30
60
50
64
28
15
18
0
Marshfield Room
52
10.1 x 4.6
3
560
33.00 x 15.00
10
30
60
50
64
28
15
18
0
Medinah Parlor
96
13.1 x 7.3
3
1,032
43.00 x 24.00
10
60
85
90
60
40
42
45
0
Millennium Room
47
6.4 x 7.3
3
504
21.00 x 24.00
10
27
45
30
30
16
15
18
0
Monroe Room
460
22.9 x 20.1
6
4,950
75.00 x 66.00
19
261
375
300
350
60
60
78
0
Montrose 1
68
4.6 x 14.9
2
735
15.00 x 49.00
8
48
80
40
84
40
39
42
0
Montrose 2
43
5.2 x 8.2
2
459
17.00 x 27.00
8
30
40
30
53
22
21
24
0
Montrose 3
39
4.6 x 8.5
2
420
15.00 x 28.00
8
24
42
30
48
22
21
24
0
Montrose 4
24
4.9 x 4.9
2
256
16.00 x 16.00
8
12
20
20
29
10
9
12
0
Montrose 5
22
4.6 x 4.9
2
240
15.00 x 16.00
8
12
18
10
27
10
9
12
0
Montrose 6
14
3.7 x 4
2
156
12.00 x 13.00
8
9
18
10
18
10
7
10
0
Montrose 7
47
6.4 x 7.3
2
504
21.00 x 24.00
8
30
56
40
58
22
21
21
0
Price Room
192
14.6 x 13.1
4
2,064
48.00 x 43.00
13
84
150
150
237
46
39
42
0
Red Lacquer Room
556
28.7 x 19.2
6
5,985
94.00 x 63.00
21
360
700
520
688
0
0
0
0
Salon 1
65
6.1 x 15.2
3
935
50 X 24
10
33
72
50
80
34
0
0
0
Salon 2
65
6.7 x 18
3
832
22.00 x 39.00
10
54
94
70
104
36
0
0
0
Salon 3
214
11.9 x 18
3
1,434
41 x 38
10
60
120
80
120
36
0
0
0
Salon 4
59
5.5 x 10.7
3
595
17.00 x 35.00
10
30
45
40
80
24
0
0
0
Salon 5
68
6.4 x 10.7
3
735
21.00 x 35.00
9
33
50
50
80
24
0
0
0
Salon 6
65
6.1 x 10.7
3
735
21.00 x 35.00
10
33
66
50
80
24
0
0
0
Salon 7
94
N/A
3
980
35 x 28
10
42
88
70
95
24
0
0
0
Salon 8
68
6.4 x 10.7
3
735
21.00 x 35.00
10
30
45
40
80
0
0
0
0
Sandburg 1
27
4.3 x 6.4
2
294
14.00 x 21.00
8
18
27
10
34
16
15
16
0
Sandburg 2
42
7.6 x 5.5
2
450
25.00 x 18.00
8
24
33
30
52
22
21
24
0
Sandburg 3
26
3.7 x 7
2
276
12.00 x 23.00
8
15
40
20
32
16
15
16
0
Sandburg 4
36
4.3 x 8.5
2
392
14.00 x 28.00
8
15
40
20
45
22
21
22
0
Sandburg 5
34
8.5 x 4
2
364
28.00 x 13.00
8
15
28
30
42
22
21
22
0
Sandburg 6
34
8.5 x 4
2
364
28.00 x 13.00
8
15
39
20
42
22
21
22
0
Sandburg 7
34
4.3 x 7.9
2
364
14.00 x 26.00
8
15
30
20
42
22
21
22
0
Sandburg 8
44
5.2 x 8.5
2
476
17.00 x 28.00
8
30
33
30
55
22
21
24
0
Spire Room
85
5.2 x 17.1
3
915
17.00 x 56.00
10
24
75
80
50
22
15
18
0
State Ballroom
330
21.3 x 15.2
5
3,550
70.00 x 50.00
18
201
420
300
408
0
0
0
0
The Salons
1,301
N/A
3
17,500
N/A
10
0
0
0
0
0
0
0
30
Wabash Parlor
242
19.5 x 12.2
3
2,600
64.00 x 40.00
9
165
300
230
299
52
63
78
0
Water Tower Place
126
18.3 x 7
3
1,360
60.00 x 23.00
10
75
95
100
60
52
33
36
0
Wilson Room
67
11 x 5.8
3
720
36.00 x 19.00
10
45
80
60
83
28
21
24
0
Wrigley Parlor
135
18.6 x 7.6
3
1,450
61.00 x 25.00
10
81
100
100
60
52
51
54
0
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