In November 2009, the Sheraton Puerto Rico Hotel & Casino opened as the first new full-service hotel and casino built in San Juan, Puerto Rico, in more than a decade. The up-to-the-minute conference center covers 35,000 square feet, including the largest hotel ballroom in the metropolitan area. Groups also have access to several spacious balcony terraces, dedicated event space on the fourth-floor pool deck, and more than half a million square feet of meeting rooms at the neighboring Puerto Rico Convention Center—the largest in the entire Caribbean.
In addition to the unprecedented breadth and depth of meeting facilities and services, the hotel presents an equally impressive lineup of resort features. The 57,000-square-foot sun and pool deck, for instance, offers a large infinity-edge pool, cabanas, poolside dining, and stunning views of the city's Condado district and San Juan Bay. Downstairs, the island's largest casino entertains with 16 table games and nearly 500 slot machines.
For those with leisure time to spare, the opportunities continue at a 24-hour fitness center, the luxurious Zen Spa Retreat, District Lobby Bar, two casual restaurants, and more than 70,000 square feet ofretail therapy. Off-site pleasures range from lazing on the island's white sand beaches to hiking through its rain forest, strolling through its history in Old San Juan, and diving into its scintillating nightlife fueled by the red-hot rhythms of Puerto Rican salsa, bomba, and reggaeton..
Planner Reviews
From our planner community
Average Planner Rating
4.4
Arrival Experience:
4.3
Meeting and Function Facilities:
4.8
Accommodations:
4.8
Activity or Recreation Options:
4.0
Food & Beverage:
4.5
Conference Services Staff:
4.5
Guest Service Experience:
4.3
Recommendation to Planners:
4.0
The hotel is located next to the convention center. I was not impressed with the grounds nor location. The staff was helpful but not great. The meeting rooms are located on their own floor and are very accomodating -- wonderful rooms; all of them. I thought the casino very small and disappointing. I would recommend for their meeting rooms only.
Overall Rating: 4.3/5
Carol M. Nielsen Corporate Planner
Excellent service provided by conference service staff - Yvilisse Jimenz conf mgr worked tirelessly and was always available. She ensured our meeting was a success. All of the conf service staff were terrific!
Overall Rating: 4.6/5
KAREN B. CAMFIL Corporate Planner
Everyone worked hard to please our group. They are an outstanding team.
Griselle H. Corporate Planner
Elite RatingAverage Planner Rating
This property has been certified Elite Platinum and meets at least 25 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
4.4
3 reviews
Arrival Experience:
4.3
Accommodations:
4.8
Food & Beverage:
4.5
Guest Service Experience:
4.3
Conference Services Staff:
4.5
Meeting and Function Facilities:
4.8
Activity or Recreation Options:
4.0
Planner-to-Planner Recommendation:
4.0
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Capacity Charts
Room Name
Bahia
261
14 x 18.9
3
2,811
46x62
11
120
250
180
225
46
59
0
0
Bella Vista Terrace
340
20.1 x 35.7
6
3,659
66x117
20
162
288
180
300
42
55
0
0
Laguna
253
14.6 x 19.5
3
2,726
48x64
11
130
280
180
250
46
51
0
0
Luna Boardroom
76
11.6 x 6.7
3
819
38x22
11
0
0
17
25
17
0
0
0
Miramar Jr. Ballroom
686
21.6 x 32
5
7,379
71x105
16
360
850
600
860
88
99
0
0
San Cristobal
133
14.3 x 9.4
3
1,427
47x31
11
80
140
96
140
30
34
0
0
San Felipe
177
20.4 x 9.4
3
1,905
67x31
11
100
170
108
200
48
42
0
0
San Geronimo
134
12.5 x 11.6
3
1,444
41x38
11
60
140
96
125
28
30
0
0
San Juan Ballroom
1,468
53 x 27.1
5
15,797
174x89
16
1,000
1,900
1,428
1,800
148
177
0
0
San Juan Ballroom Prefunction
818
34.4 x 68.9
4
8,802
113x226
13
75
250
360
1,200
45
60
0
0
Sol Boardroom
64
7 x 14
3
688
23x46
11
0
0
17
25
17
0
0
0
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This page provides an overview and quick details about this hotel. The "At a Glance" section summarizes key facts on guest rooms, renovations, average rooms rates and seasons, resort fees, taxes, and airport proximity.
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