Contracted this property for a 29-person Club trip - February 2013. Overall a terrific experience. Jose Pineda, our CSM on site, was exceptional. A tremendous asset to the hotel, he ensured that our program ran flawlessly. He is meticulious to detail, caring, friendly, personable; Jose goes above and beyond.
Overall hotel has a very lovely and charming atmosphere. Unfortunately, food in outlets - such as in Tomatoes and the Pool Grill - is just mediocre, however, banquet food was outstanding. We hosted a lovely Welcome Reception on the beach, the entire setting and quality of food was above average. Again, Jose and his team did everything to make our stay a great success. The rooms are spacious, with comfortable beds and large bathrooms. Note:Tile throughout and slippers and robes are not a standard in all rooms.
Something to note, and really the only downside to the resort, are the timeshare desks located in the main lobby. The sales people appear to be guest services, and while they engage guests with activity information they seem to move on to promote the time share options. This can be confusing to the first time guest.
Overall, I would recommend this property for group business. The meeting space is lovely, service friendly and warm, and the banquet F&B above average. Ask to work with Jose Pineda, he is terrific.