Moon Palace Golf & Spa Resort offers planners luxury, choice, and convenience on a monumental scale. Just ten minutes from Cancún International Airport, the all-inclusive, 2,457-room playground boasts conference facilities among the largest, most flexible, most technologically sophisticated in Mexico. The largest events take place in the 55,850-square-foot Universal Ballroom Lower Level, which seats up to 5,000 people. Upstairs, another 36,000 square feet includes the Universal Ballroom Upper Level and the Galactic Ballroom's 26,800 square feet, complete with a permanent stage and adjoining boardroom.
Attendees can build their leisure agenda from a vast constellation of possibilities, anything from lounging at the beach and two of the largest lagoon-style pools in all of Mexico to testing their mettle on a climbing wall and indulging at the spa. Golfers at the Moon Spa and Golf Club mix and match between three nine-hole courses—the only Jack Nicklaus Signature layout in Cancún. At day's end, guests not occupied with private events can dip into the complimentary lineup of 13 restaurants, 11 bars, live shows, theme parties, and Andromeda Disco.
The rooms and suites spread over 123 acres, many nestled along 2,000 feet of wide white beach and Caribbean Sea. All provide marble bathrooms, double in-room Jacuzzis, and balconies or terraces—some with cozy hammocks. VIPs in the Presidential and Junior Golf Suites enjoy additional perks, including spectacular views of the rolling fairways and personal golf carts for zipping around the grounds.
Planner Reviews
From our planner community
Average Planner Rating
4.9
Arrival Experience:
5.0
Meeting and Function Facilities:
5.0
Accommodations:
5.0
Activity or Recreation Options:
Food & Beverage:
5.0
Conference Services Staff:
5.0
Guest Service Experience:
4.5
Recommendation to Planners:
Hosted a sales incentive trip at the Moon Palace in May 2011 for 400 attendees, mostly women and their families
Staff was attentive and knowledgeable. Hardly a language barrier, most conference services staff were fluent in English.
Food & Beverage was outstanding, along with the many options on resort property.
I hosted most of my functions outside on beachfront property and all set-up specifications were executed very well.
Great resort! I would host an event here again and would recommend others do as well!
Overall Rating: 4.9/5
Corporate Planner
We received many e-mails from our customers and employees complimenting us on the event. They were—as we all were—thrilled with the Moon Palace.
Linda J. Corporate Planner
Elite RatingAverage Planner Rating
This property has been certified Elite Gold and meets at least 15 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
4.9
2 reviews
Arrival Experience:
5.0
Accommodations:
5.0
Food & Beverage:
5.0
Guest Service Experience:
4.5
Conference Services Staff:
5.0
Meeting and Function Facilities:
5.0
Activity or Recreation Options:
Planner-to-Planner Recommendation:
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Capacity Charts
Room Name
Galactic 1
392
N/A
9
4,220
N/A
30
240
420
250
400
0
0
0
0
Galactic 2
392
N/A
9
4,220
N/A
30
240
420
250
400
0
0
0
0
Galactic 3
250
N/A
9
2,690
N/A
30
150
260
150
250
0
0
0
0
Galactic 4
144
N/A
9
1,550
N/A
30
80
150
90
140
0
0
0
0
Galactic 5
144
N/A
9
1,550
N/A
30
80
150
90
140
0
0
0
0
Galactic 6
250
N/A
9
2,690
N/A
30
150
260
150
250
0
0
0
0
Galactic 7
392
N/A
9
4,220
N/A
30
240
420
250
400
0
0
0
0
Galactic 8
392
N/A
9
4,220
N/A
30
240
420
250
400
0
0
0
0
Galactic Ballroom
2,490
41.1 x 60.7
9
26,800
135x199
30
1,640
2,680
1,800
2,780
0
0
0
0
Jupiter
223
16 x 14
3
2,400
52.5x46
11
140
240
160
250
0
0
0
0
Jupiter 1
36
N/A
3
388
N/A
11
20
30
20
30
0
0
0
0
Jupiter 2
36
N/A
3
388
N/A
11
20
30
20
30
0
0
0
0
Jupiter 3
39
N/A
3
425
N/A
11
20
40
20
40
0
0
0
0
Jupiter 4
39
N/A
3
425
N/A
11
20
40
20
40
0
0
0
0
Jupiter 5
34
N/A
3
366
N/A
11
20
30
20
30
0
0
0
0
Jupiter 6
34
N/A
3
366
N/A
11
20
30
20
30
0
0
0
0
Mars
95
N/A
3
1,023
N/A
11
60
100
60
100
0
0
0
0
Mars 1
23
N/A
3
243
N/A
11
20
30
20
25
0
0
0
0
Mars 2
23
N/A
3
243
N/A
11
20
30
20
25
0
0
0
0
Mars 3
23
N/A
3
243
N/A
11
20
30
20
25
0
0
0
0
Mars 4
23
N/A
3
243
N/A
11
20
30
20
25
0
0
0
0
Moon Palace Arena
7,912
184 x 43
12
85,164
603.52 x 141.04
39
6,072
9,776
6,880
8,000
0
0
0
0
Moon Palace Arena Hall A
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall B
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall C
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall D
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall E
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall F
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall G
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Moon Palace Arena Hall H
989
23 x 43
12
10,645
75.44 x 141.04
39
648
1,200
700
1,000
0
0
0
0
Saturn
161
N/A
3
1,732
N/A
11
100
160
110
170
0
0
0
0
Saturn 1
52
N/A
3
556
N/A
11
30
50
30
50
0
0
0
0
Saturn 2
57
N/A
3
609
N/A
11
30
50
30
50
0
0
0
0
Saturn 3
52
N/A
3
556
N/A
11
30
50
30
50
0
0
0
0
Star 1
151
N/A
6
1,620
N/A
21
90
160
90
150
0
0
0
0
Star 2
151
N/A
6
1,620
N/A
21
90
160
90
150
0
0
0
0
Star 3
154
N/A
6
1,655
N/A
21
90
160
90
150
0
0
0
0
Star 4
75
N/A
6
807
N/A
21
40
80
40
70
0
0
0
0
Star 5
75
N/A
6
807
N/A
21
40
80
40
70
0
0
0
0
Star 6
154
N/A
6
1,655
N/A
21
90
160
90
150
0
0
0
0
Star 7
151
N/A
6
1,620
N/A
21
90
160
90
150
0
0
0
0
Star 8
151
N/A
6
1,620
N/A
21
90
160
90
150
0
0
0
0
Star Ballroom
1,106
30.8 x 36
6
11,900
101x118
21
660
1,190
700
1,230
0
0
0
0
Universal Ballroom
3,345
Irregular
7
36,000
Irregular
23
2,200
3,600
2,400
3,420
0
0
0
0
Universal Breakout
5,189
N/A
4
55,850
N/A
13
0
5,000
3,760
5,000
0
0
0
0
Universal Breakout 1
90
N/A
4
969
N/A
13
40
70
50
70
0
28
0
0
Universal Breakout 10
38
6.55 x 5.82
4
410
21.49 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 11
38
6.58 x 5.82
4
412
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 12
38
6.55 x 5.82
4
410
21.49 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 13
90
N/A
4
963
N/A
13
40
70
50
70
0
28
0
0
Universal Breakout 14
40
6.10 x 6.58
4
432
20.01 x 21.59
13
24
32
20
30
0
12
0
0
Universal Breakout 15
40
6.10 x 6.58
4
432
20.01 x 21.59
13
24
32
20
30
0
12
0
0
Universal Breakout 16
82
13.40 x 6.10
4
879
43.96 x 20.01
13
48
60
40
60
0
28
0
0
Universal Breakout 17
87
13.14 x 6.10
4
939
43.11 x 21.78
13
48
60
40
60
0
28
0
0
Universal Breakout 18
179
N/A
4
1,926
N/A
13
80
140
90
140
0
36
0
0
Universal Breakout 19
51
8.69 x 5.82
4
544
28.51 x 19.09
13
24
30
20
30
0
12
0
0
Universal Breakout 2
109
N/A
4
1,171
N/A
13
44
90
50
90
0
28
0
0
Universal Breakout 20
53
8.69 x 6.10
4
570
28.51 x 20.01
13
32
40
20
40
0
20
0
0
Universal Breakout 21
53
8.69 x 6.10
4
570
28.51 x 20.01
13
32
40
20
40
0
20
0
0
Universal Breakout 22
50
8.69 x 5.82
4
543
28.48 x 19.09
13
24
30
20
30
0
12
0
0
Universal Breakout 23
172
N/A
4
1,853
N/A
13
80
140
90
140
0
36
0
0
Universal Breakout 24
86
13.14 x 6.58
4
930
43.11 x 21.59
13
48
60
40
60
0
28
0
0
Universal Breakout 25
80
13.14 x 6.58
4
862
43.11 x 21.59
13
48
60
30
60
0
28
0
0
Universal Breakout 26
40
6.10 x 6.58
4
432
20.01 x 21.59
13
24
32
20
30
0
12
0
0
Universal Breakout 27
40
6.10 x 6.58
4
432
20.01 x 21.59
13
24
32
20
30
0
12
0
0
Universal Breakout 28
90
N/A
4
968
N/A
13
40
70
50
70
0
28
0
0
Universal Breakout 29
86
N/A
4
925
N/A
13
40
70
20
70
0
28
0
0
Universal Breakout 3
34
6.58 x 5.46
4
367
21.59 x 17.91
13
24
32
20
30
0
12
0
0
Universal Breakout 30
38
6.58 x 5.82
4
412
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 31
38
6.58 x 5.82
4
412
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 32
38
6.55 x 5.82
4
410
21.49 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 33
38
6.58 x 5.82
4
412
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 34
40
6.55 x 5.82
4
430
21.49 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 35
40
6.58 x 5.82
4
432
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 36
36
6.55 x 5.82
4
384
21.49 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 37
36
6.58 x 5.82
4
386
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 38
36
6.55 x 5.82
4
384
21.49 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 39
36
6.58 x 5.82
4
386
21.59 x 19.09
13
24
32
20
30
0
12
0
0
Universal Breakout 4
36
6.55 x 5.46
4
385
21.59 x 17.91
13
24
32
20
30
0
12
0
0
Universal Breakout 40
109
N/A
4
1,171
N/A
13
44
90
50
90
0
28
0
0
Universal Breakout 5
36
6.58 x 5.46
4
387
21.59 x 17.91
13
24
32
20
30
0
12
0
0
Universal Breakout 6
36
6.58 x 5.46
4
385
21.49 x 17.91
13
24
32
20
30
0
12
0
0
Universal Breakout 7
40
6.58 x 6.10
4
432
21.59 x 20.01
13
24
32
20
30
0
12
0
0
Universal Breakout 8
40
6.55 x 6.10
4
430
21.59 x 20.01
13
24
32
20
30
0
12
0
0
Universal Breakout 9
38
6.58 x 5.82
4
412
21.59 x 19.09
13
24
32
20
30
0
12
0
0
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