I attended an event on New Year's Eve and found this hotel to be chaotic...what should I expect on New Year's Eve with 700,000+ visitors in Vegas? The arrival experience was terribly slow and disorganized. They should have been planned for more than 3 check-in desks to be open. The staff was friendly and professional, offering party favors with their apologies as guests checked-in. Our room accommodation was "upgraded" to a deluxe Tower room - comfortable and clean but a bit abused in appearance with a cracked picture frame, a hole in the wall and closet doors that would not stay shut.
The best part of our stay was the short walk outside to Las Vegas Blvd to ring in the New Year - the view looking northward up the street with all the signs on count down to 2014 and the huge fireworks displays were worth it all.