The Hilton Los Angeles/Universal City rises 24 stories at the gateway to Universal Studios Hollywood and Universal's CityWalk. The guest rooms take in sweeping views of the Hollywood Hills, San Fernando Valley, and Universal City. While the property as a whole reflects its AAA four-diamond rating, the conference, banquet, audiovisual, and IT teams earn the meeting industry's top honors for events. Popular venues include the Sierra Ballroom, Executive Boardroom, and Sierra Circle courtyard.
A favorite home-away-from-home for celebrities filming or performing at Universal Studios, the hotel provides an award-winning restaurant, fitness center, pool, supersized hot tub, business center, and business-friendly rooms packed with the finest Hilton amenities. Guests can walk to Universal's attractions or hop the shuttle to a nearby Metro stop for quick trips into Hollywood or downtown LA.
Planner Reviews
From our planner community
Average Planner Rating
4.9
Arrival Experience:
4.9
Meeting and Function Facilities:
4.9
Accommodations:
4.8
Activity or Recreation Options:
4.6
Food & Beverage:
4.7
Conference Services Staff:
4.9
Guest Service Experience:
4.9
Recommendation to Planners:
5.0
Great facility, location and service! Yael Oved, Manager - Convention Services, and her assistant Karol Chavez are the best!
Overall Rating: 5.0/5
Ed T. Society for Information Management Corporate Planner
I have been holding events at this hotel for several years now. The staff is amazing! Everyone, from the valet staff to the GM, partners with me to help create the best possible experience for our meeting attendees. Their level of service is impeccable.
Overall Rating: 5.0/5
Corporate Planner Healthcare
The Hilton Los Angeles/Universal City was top notch for our weeklong event. Everything from the staff to the food was perfect. I recommend this hotel for anyone planning an event.
Overall Rating: 5.0/5
Corporate Planner Professional Services
Our meeting went SO well here. We had our meeting here last year as well and our client loved it! The hotel staff was so helpful and their speed of service was excellent! We worked with Yael and Karol in the Sales Dept who were amazing!!!!
Overall Rating: 4.8/5
Alyssa T. Sterling Management Corporate Planner
We hold an annual event which brings over 1,500 customers to the Universal City Hilton Universal City each year for 3 days. It is a great venue location, great staff to work with and the location is easy to get to.
Overall Rating: 5.0/5
Donny C. Intermountain Lock and Security Supply Other
Wheel of Fortune and Jeopardy work with the Universal City Hilton on a regular basis. It is always a pleasure working with Lmi and her crew. The hotel is in a perfect location and has everything we need when booking our events.
Overall Rating: 5.0/5
Christy M. Sony Pictures Television Travel Agent
This is my second year working with the great people at the Hilton Los Angeles/Universal City. It has again been a very positive experience. Marvin Guevara is great to work with--very helpful and accommodating. Our second event hasn't happened yet, but from our experience last year I know we will be well taken care of.
Overall Rating: 5.0/5
Joanne K. Holy Cross Family Ministries Corporate Planner
Service epitomized our experience at the Hilton. From the restaurant server with a sense of humor to the banquet captain, every person was with us 100%. Linda Vasquez, the Convention Service Director went above and beyond and the pre-conference meeting showed a complete team commitment to our success.
Overall Rating: 4.5/5
Maureen M. California Travel Association Association Planner
The rooms are very nice. Big facilities for weddings and company events.
Overall Rating: 4.4/5
Christine P. Braille Institute Corporate Planner
We have never held an event/meeting at a site more willing to accommodate us than the Hilton LA Universal City. The hotel staff is simply the best in the buisiness. In addition, the accommodations are excellent as is the cuisine. The property is also completely accessible to all major LA attractions.
Overall Rating: 4.8/5
Barbara B. Cystic Fibrosis Foundation Corporate Planner
I love partnering with Hilton Los Angeles/ Universal City for our events. It's a beautiful hotel with first rate customer service. Our sales manager Lmi always takes good care of us and our service manager Yael is awesome. We look forward to many more events at the Hilton Universal.
Overall Rating: 5.0/5
Debbie C. Fallbrook Gymnastics Club SMERF Planner
Elite RatingAverage Planner Rating
This property has been certified Elite Gold and meets at least 15 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
4.9
11 reviews
Arrival Experience:
4.9
Accommodations:
4.8
Food & Beverage:
4.7
Guest Service Experience:
4.9
Conference Services Staff:
4.9
Meeting and Function Facilities:
4.9
Activity or Recreation Options:
4.6
Planner-to-Planner Recommendation:
5.0
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view in feet
view in meters
Capacity Charts
Room Name
Boardroom
70
7.6 x 9.1
3
750
25.00' x 30.00'
11
0
0
0
0
20
0
0
0
Club
189
10.1 x 16.5
0
2,030
33.00' x 54.00'
0
63
120
120
150
40
29
0
0
Hiro
158
12.2 x 11.3
0
1,700
40.00' x 37.00'
0
60
100
90
130
35
36
0
0
Mandarin
204
17.8 x 17.1
3
2,196
58.50' x 56.17'
9
63
100
120
100
40
28
0
0
Plaza Suite
88
6.1 x 12.8
3
946
20.00' x 42.00'
9
42
60
60
65
30
32
25
0
Press Room
44
5.1 x 10
3
472
16.67' x 32.83'
10
24
50
30
30
20
0
0
0
Salon 5
50
6.2 x 8.5
3
540
20.50' x 28.00'
9
25
36
48
42
20
20
0
0
Salon 6 A
60
7.3 x 8.2
3
648
24.00' x 27.00'
9
30
50
50
50
20
25
0
0
Salon 6 A and B
117
7.3 x 16.5
3
1,260
24.00' x 54.00'
9
75
120
108
120
45
40
0
0
Salon 6 B
60
7.3 x 8.2
3
648
24.00' x 27.00'
9
30
50
50
50
20
25
0
0
Salon 7
30
4.5 x 6.7
2
327
14.83' x 22.00'
8
18
20
20
20
14
12
0
0
Salon 8
45
4.3 x 10.3
3
486
14.17' x 33.83'
9
30
40
36
40
25
20
0
0
Salon 9
31
5.3 x 6.4
3
335
17.25' x 21.00'
10
18
20
20
20
14
12
0
0
Sierra Ballroom
1,494
26.8 x 57
7
16,085
88.00' x 187.00'
24
1,000
1,500
1,300
2,000
0
0
0
0
Sierra Ballroom-Sierra A
380
15.8 x 23.2
5
4,088
52.00' x 76.00'
16
180
350
320
350
50
50
0
0
Sierra Ballroom-Sierra B
372
13.7 x 26.8
7
4,000
45.00' x 88.00'
24
220
400
336
525
50
50
0
0
Sierra Ballroom-Sierra C
372
13.7 x 26.8
7
4,000
45.00' x 88.00'
24
220
400
336
525
50
50
0
0
Sierra Ballroom-Sierra D
372
13.7 x 26.8
7
4,000
45.00' x 88.00'
24
220
400
336
525
50
50
0
0
Sierra Foyer
633
28.3 x 75.6
8
6,809
93.00' x 248.00'
27
0
0
0
1,300
0
0
0
0
Sierra Suite
95
7.3 x 13.4
2
1,021
24.00' x 44.00'
8
50
60
60
50
34
35
0
0
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This page provides an overview and quick details about this hotel. The "At a Glance" section summarizes key facts on guest rooms, renovations, average rooms rates and seasons, resort fees, taxes, and airport proximity.
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