Seach over 3,000 Elite Certified Hotels - The commission-free seach and RFP engine
Gold Certified

Hilton Los Angeles/Universal City

Hotel Contact:
555 Universal Terrace Parkway
Universal City, California 91608
United States
Main: 818-506-2500
Email: Email Hotel Cynthia Ordyke
Director of Sales and Marketing: Cynthia Ordyke
Elite Rating
Planner Rating: 4.9
Chain Hilton
Opened 1990
Renovated 2007
Guest Rooms 495
Kings/Suites/Doubles 228 / 9 / 154
High Season High Season Low Season Low Season Shoulder Season Shoulder Season


Resort Fee N/A
Room Tax 15.65%
Sales Tax 9%

view in meters
Meeting Space

Largest Meeting Room 16,085ft²
Indoor/Outdoor Meeting Space 35,000ft²

Airport Proximity

Burbank-Glendale-Pasadena Airport
15 min 6 miles (10 km)
John Wayne Airport/Orange County
90 min 27 miles (43 km)
Los Angeles International Airport
45 min 52 miles (84 km)


Business center
high speed internet access
on-site audiovisual department
on-site IT department


Fitness center


24 hour room service
Laundry/valet services
Concierge services
Universal Studios Hollywood
Hollywood Bowl
Dodger Stadium
Hollywood Walk of Fame
Universal Citywalk
Santa Monica Pier
LA Live
Pantages Therater
Dolby Thearter
Onsite Dining: Capacity
Cafe Sierra

F&B Averages:

Breakfast Buffet N/A Cont. N/A
Lunch Buffet N/A Plated N/A
Dinner Buffet N/A Plated N/A
Coffee Break N/A
2-Hour Open Bar N/A
Elite Overview Planner Ratings & Reviews
Elite Rating Average Planner Rating
This property has been certified Elite Gold and meets at least 15 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the hotels meeting the standards set by the Elite Meetings Advisory Board. Elite endorsement is never sold or licensed.
11 reviews
Arrival Experience:
Food & Beverage:
Guest Service Experience:
Conference Services Staff:
Meeting and Function Facilities:
Activity or Recreation Options:
Planner-to-Planner Recommendation:
sort & print
view in meters
Capacity Charts
Room Name Total Square Meters Room Size(meters) Ceiling Height (meters) Total Square Feet Room Size (feet) Ceiling Height (feet) Classroom Theater Banquet 10 Reception Conference U-Shape H-Square 10 x 10s
Boardroom 70 7.6 x 9.1 3 750 25.00' x 30.00' 11 0 0 0 0 20 0 0 0
Club 189 10.1 x 16.5 0 2,030 33.00' x 54.00' 0 63 120 120 150 40 29 0 0
Hiro 158 12.2 x 11.3 0 1,700 40.00' x 37.00' 0 60 100 90 130 35 36 0 0
Mandarin 204 17.8 x 17.1 3 2,196 58.50' x 56.17' 9 63 100 120 100 40 28 0 0
View Complete Chart
Property News
Hilton Los Angeles/Universal City Awarded Another Year of National Green Seal, Silver Level Certification for Environmental Commitment
Posted July 24, 2014
A “green” overview of the 2014 sustainability achievements, contribution and environmental initiatives of the team at Hilton Los Angeles/Universal City hotel.
[bold]Los Angeles – July 22, 2014 – [/bold]Energy and environmental enthusiasts are increasingly calling businesses to take green action and implement sustainable initiatives. Hilton Los Angeles/Universal City is continuing to make great strides and is proudly one of the few Green Seal Silver certified environmentally conscious lodging facilities in California. The hotel executives understand sustainability as the ability to meet present needs without comprising that of future generations. The property is committed to energy-conservation, waste-minimization and executing an environmentally friendly operation. By doing this, the hotel is not only helping to reduce the greenhouse emissions that impact global climate change and save energy; but also improve efficiency, lower operating cost, provide a cleaner and healthier hotel environment, and set a positive example for employees that boosts morale and property loyalty. After all, preserving the world’s natural resources is the responsibility of every individual both at work and at home.

Hilton Los Angeles/Universal City continues to look ahead and innovate with green practices. In 2009 the hotel began working with Green Seal, a non-profit organization, which developed life cycle-based sustainability standards for lodging properties. This institution sets the environmental norm in the hospitality industry and offers third party certification for those that meet the set criteria. The partnership began the step by step process of compliance for the hotel and in 2010; Hilton Los Angeles/Universal City attained the Bronze Level certification. In 2011, 2012 & 2013, we have achieved the Silver level certification. We are striving to achieve Gold status this year.

In 2013, we have successfully completed a 7 million dollar Energy Upgrade PACE project with the county of Los Angeles that included the following:

-Putting in two new 450 tons centrifugal variable speed driven chillers as well as premium efficient motor pumps, controls and Building Automation System (estimated Annual Energy Use Reduction is 2,744,458 KWH/approximately $361,170.00).

-Installing new low flow guestroom shower heads (estimated yearly water savings is 2,326,875gls).

-Light retrofitting of about 11,000 lamps throughout the hotel with energy efficient LED Lighting and new generation fluorescent lamps (energy savings are still under evaluation, but are expected to be @ 25%-35%).
-Replacement of guestroom HVAC & refrigeration motors with high efficiency EC (Electrically Commutated) Motors that use heavy duty rare earth magnets, rather than dual electromagnets, reducing power as well as wasted heat energy allowing refrigeration motors to have a double impact on energy savings.

–Installation of High Performance OptiTune 22 window tint film in all guestrooms that reduces up to 87% of glare, rejects up to 85% of solar energy and blocks 99% of UV radiation. The Data Logger Assessment results prior to install showed a reduction of up to 38° of heat inside guestrooms during heavy sunny days.
-Installed of View Dynamic Glass (electrochromic glass) that automatically transitions between clear and variable tint, providing control over the amount of light, glare and heat reducing AC costs.

-Elevator Modernization of 14 conveyors of which 8 traction elevators will use regenerative drive cars saving up to 50 percent energy over conventional systems (Elevator produces power in the down direction). The energy generated when the cab goes into braking mode is converted into electricity and fed into the building’s system reducing energy usage.

Today, there are 15 recycling programs established in the hotel, which divert to 80-85% of the total waste from being sent to local landfills. Cardboard, printing paper, light bulbs, guestroom amenities, batteries, toner cartridges, aerosol cans, food waste, yard waste, and kitchen deep fry oil have all been included in the recycling process. The food waste, for example, goes from the hotel compactor to a material recovery facility, where it is separated, and then turned into organic compost. In 2014 alone, the team at Hilton Los Angeles/ Universal City hotel recycled the following:

*45.75 tons of cardboard and mixed materials (paper, glass, plastic & aluminum)
*2,605 light bulbs *164 toner cartridges, and 800 aerosol cans *3.27 tons of guest room amenities (soap, shampoo, conditioner, hand cream, mouthwash).

In just recycling paper, glass, plastic, aluminum and cardboard, the hotel helped saved 915,178 Kwh (enough to light up 990 houses for one month), 1,784 oil barrels, 569 million BTU's, 1,442 lbs of air pollutants from being released, 338 city landfill space and 150,220 gallons of water. While recycling is just a fragment of the hotel’s green operation, Hilton Los Angeles/Universal City also initiates environmental friendly policies, including purchasing less hazardous chemicals for laundry, dish washing, and housekeeping, in order to protect our land, air, and water resources. In addition, the hotel has implemented energy efficient lamps and motion sensor timers in meeting rooms. They have water conserving toilet fixtures throughout the hotel, and they also offer a towel & linen conservation reuse program to guests who stay multiple nights. We continue to strive in decreasing our carbon footprint and are among the eco-friendly hotel leader in Los Angeles.

Media can access additional information about Hilton Los Angeles/Universal City at
Posted February 10, 2014
Mayor Eric Garcetti and Hilton Global Head Rob Palleschi Participated in Celebration
Los Angeles– February 10, 2014 – Hilton Los Angeles/Universal City PACE event held on
January 28, 2014 was an event to remember. Hilton Los Angeles/Universal City was
recognized by Los Angeles Mayor Eric Garcetti for its completion of the largest PACE
(Property Assessed Clean Energy) project in the nation. The ribbon cutting ceremony, where a duplication of the property's annual electric bill served as the ribbon, was attended by Rob Palleschi, Global Head, Hilton Hotels & Resorts, Willie Brown, former San Francisco Mayor, and other project partners. The PACE project upgrades included more than $7 million of green building retrofits that will lead to annual energy, material and maintenance savings of $800,000 and water savings of $28,000.

The comprehensive sustainability project includes energy efficiency glass installations and new LED lighting that will reduce energy consumption by a whopping 50 percent.
Additionally, the property installed 500 low-flow shower heads, 250 new bathtubs with
showers, elevators and more. In addition, Hilton Los Angeles/Universal City will receive utility rebates and tax incentives of approximately $1 million. The property is an industry-leader for sustainability in Los Angeles County due to the project's significant energy and water reductions and cost savings.

“As Hilton Worldwide’s flagship brand, Hilton Hotels & Resorts has made corporate
responsibility and sustainability a priority for every hotel in our portfolio,” said Rob Palleschi, Global Head, Hilton Hotels & Resorts. “With more than 550 hotels across six continents, our opportunity to contribute to the communities where we operate and reduce our impact on natural resources is significant. The Hilton Los Angeles/Universal City renovation shows just how impactful sustainability can be, and we thank PACE, the City of Los Angeles and Los Angeles County for joining together to support this environmentally-enhancing initiative.”

Hilton Worldwide understands the impact its business can have on communities and the
environment. In 2009, Hilton Worldwide developed five-year sustainability goals to reduce
energy consumption, carbon and waste output by 20 percent, and water use by 10 percent.
The company has already achieved its waste and water reduction goals and is on its way to reaching energy use and carbon output targets. It also created LightStay!, a proprietary
system of measurement that calculates sustainability performance across its portfolio of

In Los Angeles County, PACE financing is available to commercial, industrial and multi family property owners to pay for building improvements that save energy or create renewable energy onsite. Hilton Los Angeles/Universal City took advantage of this fixed rate, creating the largest commercial PACE project ever. The County formed a team of PACE experts in late 2012 to assist building owners and this is the second project to be fully completed. There are currently 35 PACE financing applications in the County’s project pipeline, equaling more than $36 million worth of sustainable upgrades.

“Los Angeles is proud to be home to the largest PACE project on record, and home to a
green destination for our visitors,” said Mayor Eric Garcetti. “Hilton Worldwide is setting the
stage for green building upgrades in our community, and we hope other commercial
properties will look to this project as a prime example of ways to save both money and
greenhouse gas emissions.”

The media event was followed by a 200-person luncheon to recognize those project partners that made this project a success. The theme of the event was "Green," with succulents serving as centerpieces and soy-based paint paperweights as takeaways for attendees.

"The interest and commitment to sustainable energy and saving Earth's resources are
largely due to being informed," said Mark Davis, general manager of Hilton Los Angeles/
Universal City. "It was a great opportunity to share how PACE empowered our decision to
commit to this responsible effort. We are grateful for the professionals who supported and
collaborated to make this project a reality."

Media can access additional information about Hilton Los Angeles/Universal City at
Posted November 15, 2013
The LA PACE financial tool fuels $7 million investment in green building upgrades
Los Angeles, CA—The Hilton Los Angeles/Universal City is utilizing Los Angeles County PACE financing to fund an astounding $7 million worth of sustainable upgrades, making it the largest commercial PACE (Property Assessed Clean Energy) project to date in the U.S. Showing a commitment to sustainable living, the Hilton Los Angeles/Universal City’s extensive energy efficiency project will lead to an annual energy savings of $800,000 and water savings of $28,000, conserving more than 2.8 million gallons of water.

Unlike a traditional loan, PACE financing is paid back via an assessment on the property tax bill. In Los Angeles County, commercial, industrial and multi-family property owners can choose their own PACE project investor and negotiate their own rate and terms. The County formed a team of PACE experts last year to assist building owners and this is the second project now underway. At the forefront of PACE implementation, the County has 39 existing PACE financing applications in the project pipeline, equaling more than $36 million worth of sustainable upgrades.

“The Third District in LA County is proud to be home to the largest PACE project in the country,” said Supervisor Zev Yaroslavsky, who represents Universal City and the surrounding area. “Hilton Los Angeles/Universal City is paving the way for other large commercial property owners to utilize LA County PACE financing to fund their green building upgrades, showcasing our County’s commitment to green building.”

The comprehensive Hilton Los Angeles/Universal City project includes energy efficiency glass installations and new LED lighting that will reduce energy consumption by a whopping 50 percent. The installation of 500 low-flow shower heads and the replacement of 250 bathtubs with showers are part of the comprehensive water conservation project that will save $2.8 million gallons of water annually, equivalent to one month of the property’s existing water usage. Additionally, Hilton Los Angeles/Universal City will receive utility rebates and tax incentives of approximately $1 million. Other upgrades include window film, elevator upgrades, chiller plant replacements, energy efficiency glass and controls as well as EV charging stations for environmentally conscious travelers.

“PACE is the only funding mechanism that is credible in providing verifiable information to our investors, and therefore is the ideal tool for us to move forward in becoming the gold standard in sustainable hotels,” said Mark Davis, Hilton Los Angeles/Universal City General Manager. “In our commitment to living sustainably, Hilton Worldwide is excited to transform the Hilton Los Angeles/Universal City into a green destination for our visitors.”

The County’s development team—lead by sustainability firm ReNewAll—navigated the Hilton Los Angeles/Universal City team through the execution of this project. Contractors Liftech, Gexpro, Solar Art, O’Bryant, Moen, Emcor Mesa, Coast to Coast, View Glass and PD & A, and capital provider Structured Finance, partnered with Hilton Los Angeles/Universal City to initiate the green building upgrades. ReNewAll worked with the contractors and Hilton Los Angeles/Universal City team to develop an integrated energy savings plan that led to increases in projected energy savings and decreases in overall energy costs. By using an integrated energy savings plan approach, Los Angeles County PACE lays the foundation for increased energy savings and decreased energy costs.

“Hilton Worldwide exemplifies a commitment to sustainability that we hope other commercial property owners will look to,” said Howard Choy, General Manager of the Los Angeles County Office of Sustainability. “As the project pipeline continues to grow at an increasing rate, we are seeing property owners choose PACE to make cost-effective energy efficient upgrades that lead to realized reductions in greenhouse gas emissions.”

PACE financing helps property owners fund up to 100 percent of their energy efficiency and renewable energy projects—upgrades that lower operating costs and increase property values. The favorable terms and longer payback periods—up to 20 years—allow property owners to undertake deeper investments that yield greater energy cost savings.

For more information about Los Angeles County PACE visit


This program is administered by the County of Los Angeles and funded by California utility ratepayers under the auspices of the California Public Utilities Commission.

Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to build upon its legacy of innovation by developing products and services to meet the needs of savvy global travelers at more than 550 hotels across six continents.

ReNewAll is a California-based sustainable, integrated project development firm.