The Hilton Polaris has been great to work with! There were several times that they really went above and beyond my expectations to help make our guests experience very positive! The team I worked with from the sales process through the execution of our meeting has been very responsive and helped make my job easier.
With the addition of a winter storm that caused the cancellation of many flights, the Hilton Polaris was right there helping me extend our guests reservations until they could get a new flight booked! They proactively reached out to me after the storm and they are continuing to work with me to make sure that our guests that may still have their travel impacted, have accommodations! Awesome staff!