We hosted an incentive here in June 2013 and it was rated by our guests as the "best surprise ever". After operating many programs in Hawaii the repeat winners were not initially enthusiastic about Costa Rica. Their minds were changed the minute they arrived at Four Seasons Peninsula Papagayo. The property is stunning, the rooms are gorgeous and the staff is the very best anywhere. You just cannot plan for the greatness that is experienced here, from the monkeys right outside your reg desk to the amazing GM who is present all day every day making sure his guests are happy. Everyone on staff is friendly and their commitment to perfection is unrivaled.
The only reason I wasn't able to rate it a 5 out of 5 is that if you have a very large group that requires the use of their residence product there could be some difficulty in setting expectations. The residences are extraordinary and beautiful, but one room of three will not be quite as spacious as the others or may have a lesser view. HOWEVER, every room is immaculate with a beautiful view, but some are just over the top and as a residence shares some common outdoor space. If you don't need the residences to fill your block it would be a non issue and if you have a group where you know the winners or teams who could "share" it would be an amazing upgrade.
I cannot say enough good things about this property and the program we hosted. Hands down the best ever and I would take another group back at any opportunity.