Groups enjoy a luxury experience at Balboa Bay Resort, the only full-service waterfront resort in Newport Beach, California. It occupies 15 bayfront acres, where groups meet in a sophisticated-yet-relaxed environment amid breath-taking harbor views. While the resort feels worlds away, it lies within easy reach of two major metropolitan areas: Los Angeles is 50 miles north, and San Diego is 85 miles to the south.
The property’s intimate setting comes with all the capabilities of a large-scale conference hotel. The 20,000 square feet of indoor meeting space includes 14 breakout rooms — all with natural light and outdoor patios. Group options range from executive seating in the Governor’s Boardroom to the Bayfront Lawn along the water’s edge. Events can even be hosted on the water aboard the resort’s luxury yacht. Larger affairs often begin in the 1,100-square-foot, light-filled prefunction area, which opens to the Grand Ballroom, a 7,000-square-foot expanse with 18-foot ceilings.
The 159 guest rooms reflect a casual elegance with timeless style by combining contemporary lines; warm, exotic woods; organic patterns; colors and textures of the sea; and furnished balconies. The 3,000-square-foot Presidential Suite tops the list of 10 suites with its marina views, fireplace, private balconies, master bedroom, and spacious 12-person dining table.
Delegates have little reason to roam given the resort’s wealth of amenities, including two waterfront restaurants with full bars and outdoor patios; a gourmet coffee bar; a luxurious pool deck with private cabanas and a pool bar; a full-service spa, Drybar, and 24-hour fitness center; and water sports such as kayaking, stand-up paddleboarding, and electric boat rentals.
Planner Reviews
From our planner community
Average Planner Rating
4.5
Arrival Experience:
4.3
Meeting and Function Facilities:
4.3
Accommodations:
4.5
Activity or Recreation Options:
4.5
Food & Beverage:
4.8
Conference Services Staff:
4.5
Guest Service Experience:
4.4
Recommendation to Planners:
5.0
My experience was excellent.
Overall Rating: 5.0/5
Brigitta E. Yardi Systems Corporate Planner
The conference sales/planning staff at the BBR were great during our incentive travel convention. The food is also delicious.
Overall Rating: 4.4/5
Julie O. Global Benefits Group (GBG) Corporate Planner
The Balboa Bay Club has been a preferred location for our organization for the past 5 years. The location, presentation, service, and excellent culinary team are what make the BBC a preferred hotel. A great property for both leisure and business.
Overall Rating: 4.8/5
Association Planner
The Balboa Bay Club has become one of my favorite meeting locations. The accommodations are first-class, the staff is unbelievably attentive, and there are several good restaurants within walking distance. I can't think of anything else you would need.
Robert S. Corporate Planner
Overall Rating: 4.4/5
Corporate Planner
Aside from the great meeting space, location and staff, the Balboa Bay Club has the most comfortable, luxurious beds I've ever slept in. And the carved fruit display on our continental breakfast was a special treat.
Overall Rating: 4.3/5
Catherine F. Fort Resource Group, Llc 3rd Party Planner
The Balboa Bay Club's best feature is its location--right on the water. Rooms are nicely appointed, food is good and service even better. The spa is nice. My group loved all the water-related activities available.
Overall Rating: 4.0/5
Corporate Planner
The location was easy to get to and very nice right on the water. The rooms were open, airy and suited the yacht club feel. Beds were amazing. The food was exceptional and the service top notch. Small property but they tried to accommodate our needs as a group and did very well.
Overall Rating: 4.5/5
Cindi W. Western Home Furnishings Association Association Planner
This is a great venue for a holiday party. The harbor is lit up with festive lights and there is a boat parade like no other. The staff is lovely and the service is superb.
Overall Rating: 4.4/5
Jennifer S. RSM EquiCo Capital Markets Corporate Planner
Elite RatingAverage Planner Rating
This property has been certified Elite Platinum and meets at least 25 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
4.5
9 reviews
Arrival Experience:
4.3
Accommodations:
4.5
Food & Beverage:
4.8
Guest Service Experience:
4.4
Conference Services Staff:
4.5
Meeting and Function Facilities:
4.3
Activity or Recreation Options:
4.5
Planner-to-Planner Recommendation:
5.0
sort & print
view in feet
view in meters
Capacity Charts
Room Name
Admiralty
67
8.7 x 7.5
2
725
29 x 25
8
40
70
50
N/A
24
24
N/A
N/A
Admiralty Patio
72
N/A
N/A
784
x
N/A
N/A
N/A
30
100
N/A
N/A
N/A
N/A
Bay Front Lawn
242
26.1 x 9
N/A
2,610
87 x 30
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Bay View Room
113
14.4 x 7.5
3
1,225
48 x 25
9
88
154
120
250
36
42
N/A
N/A
Board Room
50
6.3 x 7.8
3
546
21 x 26
9
N/A
N/A
30
60
20
18
N/A
N/A
Boardroom Patio
27
N/A
N/A
300
x
N/A
N/A
N/A
20
50
N/A
N/A
N/A
N/A
Clipper
87
9.3 x 9
2
939
31 x 30
8
45
85
60
N/A
26
30
N/A
N/A
Clipper Patio
55
N/A
N/A
600
x
N/A
N/A
N/A
20
50
N/A
N/A
N/A
N/A
Coconut Grove
331
15.3 x 21
N/A
3,570
51 x 70
N/A
N/A
N/A
120
300
N/A
N/A
N/A
N/A
Commodore
188
8.1 x 22.5
3
2,025
27 x 75
10
110
180
130
230
50
54
N/A
N/A
Commodore - Section A
112
8.1 x 13.5
3
1,215
27 x 45
10
70
110
80
N/A
40
44
N/A
N/A
Commodore - Section B
75
8.1 x 9
3
810
27 x 30
10
40
70
50
N/A
26
24
N/A
N/A
Commodore A Patio
79
N/A
N/A
855
x
N/A
N/A
N/A
50
120
N/A
N/A
N/A
N/A
Commodore B Patio
78
N/A
N/A
840
x
N/A
N/A
N/A
30
50
N/A
N/A
N/A
N/A
Commodore Patio
132
N/A
N/A
1,425
x
N/A
N/A
N/A
80
250
N/A
N/A
N/A
N/A
Governors Board Room
50
9 x 5.4
3
540
30 x 18
9
N/A
N/A
14
N/A
14
N/A
N/A
N/A
Lawn and Beach
371
N/A
N/A
4,000
x
N/A
N/A
N/A
300
500
N/A
N/A
N/A
N/A
Library
77
8.1 x 9.3
3
837
27 x 31
10
48
70
66
100
24
30
N/A
N/A
Library Patio
51
N/A
N/A
550
x
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Mariner
189
10.2 x 18
3
2,040
34 x 60
9
110
190
140
240
50
56
N/A
N/A
Mariner - Section A
94
10.2 x 9
3
1,020
34 x 30
9
55
95
70
N/A
30
30
N/A
N/A
Mariner - Section B
94
10.2 x 9
3
1,020
34 x 30
9
55
95
70
N/A
30
30
N/A
N/A
Mariner Patio
92
18.6 x 4.8
N/A
992
62 x 16
N/A
N/A
N/A
40
140
N/A
N/A
N/A
N/A
Member's Grill
135
15.6 x 8.4
3
1,456
52 x 28
9
N/A
N/A
80
120
N/A
N/A
N/A
N/A
Pre-function
105
5.4 x 18.9
3
1,134
18 x 63
10
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Pre-Function A
58
N/A
3
627
x
10
N/A
N/A
N/A
75
N/A
N/A
N/A
N/A
Pre-Function AB
137
N/A
3
1,482
x
10
N/A
N/A
N/A
150
N/A
N/A
N/A
N/A
Pre-Function B
82
N/A
3
885
x
10
N/A
N/A
N/A
75
N/A
N/A
N/A
N/A
Pre-Function BC
137
N/A
3
1,482
x
10
N/A
N/A
N/A
150
N/A
N/A
N/A
N/A
Pre-Function C
58
N/A
3
627
x
10
N/A
N/A
N/A
75
N/A
N/A
N/A
N/A
Quarterdeck
140
8.4 x 16.2
2
1,512
28 x 54
8
75
140
100
170
40
46
N/A
N/A
Quarterdeck - Section A
70
8.4 x 8.1
2
756
28 x 27
8
40
70
50
N/A
24
24
N/A
N/A
Quarterdeck - Section B
70
8.4 x 8.1
2
756
28 x 27
8
40
70
50
N/A
24
24
N/A
N/A
Quarterdeck Patio
145
N/A
N/A
1,568
x
N/A
N/A
N/A
70
200
N/A
N/A
N/A
N/A
Skipper
25
5.4 x 4.5
3
270
18 x 15
9
15
20
10
N/A
N/A
N/A
N/A
N/A
Terrace
291
N/A
N/A
3,136
x
N/A
N/A
N/A
100
300
N/A
N/A
N/A
N/A
The Ambassador
650
N/A
N/A
7,000
x
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
The Grand Ballroom
650
32.7 x 18.9
5
7,000
109 x 63
18
360
800
600
N/A
N/A
120
N/A
N/A
The Grand Ballroom - Section A
187
9.6 x 18.9
5
2,016
32 x 63
18
110
180
140
200
56
68
N/A
N/A
The Grand Ballroom - Section AB
450
23.1 x 18.9
5
4,851
77 x 63
18
250
460
360
530
56
80
N/A
N/A
The Grand Ballroom - Section B
263
13.5 x 18.9
5
2,835
45 x 63
18
140
280
200
300
56
72
N/A
N/A
The Grand Ballroom - Section BC
450
23.1 x 18.9
5
4,851
77 x 63
18
250
460
360
530
56
80
N/A
N/A
The Grand Ballroom - Section C
187
9.6 x 18.9
5
2,016
32 x 63
18
110
180
140
200
56
68
N/A
N/A
The Royal Princess
464
N/A
N/A
5,000
x
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Property News
BALBOA BAY RESORT OFFERING END OF SUMMER SPECIAL GROUP RATES
Posted July 18, 2014
End of Summer Meetings on the Waterfront at Balboa Bay Resort
NEWPORT BEACH (July 18, 2014) – Balboa Bay Resort announced an End of Summer Meetings group sales program, available now through September 15, 2014 with rates starting as low as $189*.
For group bookings of 10 rooms or more per night, in addition to the special room rate, organizations will also receive a choice of one of the following inclusions:
• Complimentary VIP one-hour Duffy boat excursion around Newport bay
• Complimentary chair massages for group during meeting breaks
• One complimentary guestroom for every thirty rooms occupied
• Complimentary one-hour wine and cheese reception
*Must book 10 guest rooms or more per night to qualify for group pricing and offer. Subject to availability and conditions. Blackout dates apply. Offer is valid on contracted group meetings held between August 1 and September 15, 2014 and is valid for new bookings only.
For Resort group rates & information , please contact the sales department at
949.630.4125 or sales@balboabayresort.com
Back To News/PR Index | Pacific Hospitality Group Announces the Launch of Meritage Collection with Four Stellar Hotels and Resorts | Pacific Hospitality Group Announces the Launch of Meritage Collection with Four Stellar Hotels and Resorts | The Perfect B
Posted February 28, 2013
The Perfect Blend of Life and Style in Napa Valley, Newport Beach, Santa Barbara, and La Jolla
Irvine, CA – February 2013 / Hospitality 1ST / Pacific Hospitality Group, LLC (PHG), has announced its latest venture for their expanding company. The newly formed Meritage Collection, gives PHG the distinction of being the only operator to provide AAA Four Diamond properties in Napa, Newport Beach, Santa Barbara, and La Jolla, four of California’s most desirable travel destinations. Each of the Meritage Collection’s hotels and resorts reflects the intention to deliver upscale, one-of-a-kind, elevated experiences in outstanding settings. The Meritage Collection ensures ease of access and cultural integration at these coveted California locations.
Also included in the collection is Napa Valley’s Trinitas Cellars, www.TrinitasCellars.com. The perfect complement to the Meritage Collection lifestyle, Trinitas provides a wide of variety of California-style wines including Chardonnay, Cabernet Sauvignon, and their signature Meritage blend.
From yachting off the coast of Newport Beach and hiking down a seaside bluff to a deserted beach in La Jolla to discovering the nuances of a complex Cabernet and pedaling along the foothills of verdant Napa Valley to basking in the sun in Santa Barbara, the Meritage Collection’s hotels and resorts are portals to the best of California living.
“We are committed to the collective success of these wonderful properties,” said Timothy Busch, founder and chief executive officer of Pacific Hospitality Group. “Each property in the Meritage Collection is connected through its pledge to high quality culinary, fitness, spa, and cultural programs, along with attentive service, and a dedication to a sustainable and responsible environment. At all our hotels and resorts, we will deliver exceptional experiences for both the business and leisure traveler.”
Estancia La Jolla Hotel & Spa, www.EstanciaLaJolla.com, is a former equestrian estate spread over nine acres filled with enchanted gardens and Spanish Revival architecture, reflecting early Southern California ranchero lifestyle. The hotel sits just minutes from the charming village of La Jolla and some of the Pacific Coast’s most spectacular beaches. On property, rejuvenate the body and soul at The Spa at Estancia, then slip into a cozy couch next to the brick fireplace on the patio of Mustangs & Burros surrounded by twinkling lights and serenaded by the hypnotic sounds of a Flamenco guitar.
At Balboa Bay Resort, www.BalboaBayResort.com, guests are immersed in the glamorous seaside atmosphere of Newport Beach—the iconic property is the only waterfront resort in town. This scintillating aquatic playground offers kayaking, paddle boarding, surfing, and chartered yacht adventures for both seasoned watermen and neophytes. Guests also have access to Newport’s sophisticated shopping, art galleries, and world-class restaurants. Balboa Bay Resort visitors enjoy airy ocean breezes in their stylish rooms or suites, and views of the famous marina studded with many of the world’s most prestigious yachts. After lounging at the pool and treatments at the spa, waterfront dining at the spectacular The First Cabin awaits.
Nestled on the Gaviota coast between the Pacific Ocean and the Santa Ynez Mountains, Bacara Resort & Spa, www.BacaraResort.com, offers relaxed luxury and incomparable natural beauty. The resort features 354 lavish guestrooms and suites, each with a private balcony with breathtaking views of the Pacific Ocean or flower-filled gardens. Additional features include a four-story spa, a state-of-the-art wellness center, three zero-edge saline swimming pools, four restaurants and lounges, a 12,000-bottle Wine Cellar & Tasting Room, and direct access to Santa Barbara’s beautiful wine country.
In Napa Valley, The Meritage Resort and Spa, www.TheMeritageResort.com, invites guests to sip and savor the best of Northern California’s wine region. Old-world elegance meets the excitement of modern day winemaking as the Tuscan design-inspired property has its own vineyard and Estate Cave tasting room featuring Trinitas Cellars. Their award-winning Spa Terra calls for decompression and pampering while the animated Crush sports bar is a haven for brews, bowling, and ballgame viewing. Meritage is also the gateway to all the wonders of Napa Valley: wine tastings, epicurean adventures, and endless recreation.
Across the Meritage Collection and its 1,044 guestrooms and suites, each stylish property caters to the comfort of the guests with luxury amenities like fine linens, premium eco-friendly bath products, and state-of-the-art technology. A dedication to the culinary arts is evident in the Meritage Collection’s commitment to local purveyors, seasonal food, sustainable products, and artisanal ingredients. Savvy wine programs and erudite sommeliers educate guests in the art of wine pairing to elevate the dining experience. The Collection firmly believes that service is an art form that should be unobtrusive yet genuine, with a fastidious attention to detail. Each staff member will go to extraordinary lengths to ensure that desires are fulfilled to the satisfaction of their discerning guests. And every property welcomes four-legged family members, with their gracious pet-friendly policies.
The Meritage Collection also provides a refuge for business travelers and groups, as each property is fully prepared to meet the specific needs of these important guests. A combination of stimulating environments, state-of-the-art technology, and team-building recreational activities make the Meritage Collection’s properties ideal destinations for groups, large and small. Meeting planners will appreciate the ease of access for multi-year programs, while extensive privileges will be extended to business and loyal members at all Meritage Collection properties.
Each of the properties is also an idyllic location for a destination wedding. With enchanted gardens, seaside settings, and romantic havens, they are the perfect place to say, “I do.” The Meritage Collection’s exquisite venues, distinguished farm-to-table cuisine, and dedicated staff make for a perfect union and celebration of love. Destination weddings create an atmosphere of camaraderie and joy through shared experience; the captivating settings of the Meritage Collection will undoubtedly lead to indelible lifelong memories.
“We’re looking forward to applying our talent and passion for the hospitality industry in this very special collection,” adds Steve Arnold, president and chief operations officer of Pacific Hospitality Group. “We are very proud of this luxurious collection that embodies the best of what California has to offer, from fine dining and unsurpassed recreation to the wonders of nature and cultural tradition.”
About Meritage Collection
The Meritage Collection is a new life and style collection from Pacific Hospitality Group, which includes independent hotels, resorts, wineries, and golf courses. The Meritage Collection offers exceptional travel and one-of-a-kind experiences in four of California’s most spectacular locations—La Jolla, Napa Valley, Newport Beach, and Santa Barbara. These design-focused properties are stylish yet welcoming, with creative restaurants, relaxed lounges, and inviting social spaces.
The collection features 1,044 finely appointed guest rooms and suites to appeal to both the leisure traveler and group attendee. With more than 130,000 square feet in flexible meeting space with up-to-the-minute AV services, groups will appreciate the opportunity to meet in style at California’s most talked about locations.
Embracing a holistic approach to wellness, the Meritage Collection puts a creative spin on traditional spa concepts and offers extensive treatments and health enhancing services. Blending the best in leisure and group travel, the Meritage Collection débuted in 2013 and includes The Meritage Resort and Spa, Bacara Resort & Spa, Balboa Bay Resort, and Estancia La Jolla Hotel & Spa.
Experience hospitality in a whole new light. For more information about the Meritage Collection, please visit www.MeritageCollection.com.
Pacific Hospitality Group
About Pacific Hospitality Group, LLC
Since 1987, Pacific Hospitality Group, LLC (PHG) has maintained a strategic vision and strong sense of core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG’s growing portfolio of hotel and resort investments reinforces the company’s cohesive vision. PHG manages, develops, finances, and owns hotel assets in California including Bacara Resort & Spa in Santa Barbara, Balboa Bay Resort, Balboa Bay Club, Newport Beach Country Club, Estancia La Jolla Hotel & Spa, and The Meritage Resort and Spa in Napa Valley. In addition, the company owns and operates the Crowne Plaza Anaheim Resort, Doubletree by Hilton Irvine Spectrum, and Doubletree by Hilton Santa Ana / Orange County Airport. PHG successfully operates its hotels by consistently growing revenue while effectively managing costs, thereby maximizing each hotel’s NOI. By using a cluster strategy, PHG is committed to growing its market share and adding value to its portfolio through renovations, repositioning, and expansion. www.pacifichospitality.com
Media Contacts:
Resonate PR
on behalf of Meritage Collection
Pam Devaney / 760-846-4640
Lauren Crowley / 949-204-7034
The Balboa Bay Club & Resort Announces a New DOSM
Posted January 29, 2010
The Balboa Bay Club & Resort is pleased to announce the appointment of Terri Reid as the new Executive Director of Sales & Marketing. Terri joins the team as the Resort rings in a brand new year. Terri Reid has 26 years experience in the luxury hospitality and travel industry. And in those years, her work has taken her to Hawaii, Australia, and six years ago, to sunny Southern California. Having worked with Four Seasons Hotels & Resorts, St. Regis Hotels and Resorts, and most recently the Island Hotel here in Newport Beach, Terri brings a wealth of hospitality experience.
"We are pleased to announce the newest member to our Executive Team and I know that Terri will enjoy promoting this very unique Resort. We have built a close-knit team of professionals over the years, and she will blend in just perfectly. Having worked at two other Orange County luxury properties, Terri will be a significant asset to The Balboa Bay Club & Resort sales effort---locally, regionally and on a national level. We have a unique waterfront resort offering here in Newport Beach, and we look forward to accomplishing great things together in 2010." Henry Schielein-President and COO
Terri is a welcomed asset in her new role here at The Balboa Bay Club & Resort. Over the years, Ms. Reid has led sales teams undergoing management changes and new ownership, developed sales teams for new hotels, run a worldwide incentive sales office, drives sales to exceed her competitive set, and prides herself in developing and growing her internal staff. Terri understands the needs of resort guests and meeting planners who are seeking a unique luxury resort experience, and is looking forward to putting this experience to work.
Terri can be reached via phone at: (949) 630-4222, or email at: treid@balboabayclub.com.
Terri has been an active member in The Society of Incentive Travel Executives (SITE) for 25 years, and served on the board in Australia. She is also on the Board of Directors for the Newport Beach Conference and Visitors Bureau.
When not working, Terri enjoys traveling and exploring new places, walking on the beach with her French bulldog, and spending time with her two sons, family and friends. She resides in Laguna Niguel, California with her husband Nick Reid.
About The Resort-
This Mediterranean-style, waterfront resort includes a private membership Club, and a full service hotel, restaurant and bar which are open to the public. The Resort enjoys stunning bay views and sunsets over the Pacific Ocean. Recently, the resort was recognized as one of the Top 500 Hotels in the World by Travel + Leisure Magazine, and is the only Newport Beach hotel on this exclusive list. The Resort is also among the Top 20 Preferred Hotels in Service Excellence. With 17,000 square feet of flexible meeting space, and elegant outdoor venues as well, this is the perfect setting for meetings. The resort has an award-winning fine dining restaurant and bayside terrace, The First Cabin, as well as nightly entertainment and dancing at Duke's Place. The First Cabin Restaurant received the Award of Excellence from the Distinguished Restaurants of North America (DiRoNA) , the Four Diamond Award from AAA, as well as the Wine Spectator Award of Excellence. Other resort amenities include: a full-service 17,000 -square foot Spa, a salon which is open to the public, a marina with electric boat and kayak rentals, jewelry and fashion boutique, year-round heated swimming and whirlpool, and workout facility. Conveniently located in the heart of Newport Beach off California's Pacific Coast Highway, The Balboa Bay Club & Resort is a sophisticated yet relaxed, waterfront four-diamond luxury resort that delights locals, vacationers as well as meeting and corporate business travelers. The Resort is part of the Preferred Hotels Group. For more information, please call (949) 645-5000, or visit www.balboabayclub.com.
Concierge Patrick Hynes
Posted June 15, 2009
THE BALBOA BAY CLUB & RESORT PROUDLY
HONORS INDUCTION OF CONCIERGE PATRICK HYNES
TO PRESTIGIOUS INTERNATIONAL ORGANIZATION KNOWN AS "LES CLEFS D'OR"
Newport Beach, CA (June 4, 2009)- The Balboa Bay Club & Resort is very proud to announce the recent induction of The Resort's concierge Patrick Hynes to the prestigious Les Clefs d'Or hotel concierge society. Hynes becomes one of only five concierges in Orange County to attain this world-recognized accolade this year. Patrick Hynes received his "Golden Keys" at a recent meeting of the Orange County Concierge Association.
"Since joining our renowned waterfront landmark Resort, Patrick has proven to be an outstanding Ambassador for our Resort. As no surprise, he has also been Employee of the Year in the recent past. His warm, friendly and professional manner, and worldwide travel experience, combined with a detailed knowledge of the area, has earned him recognition from both Resort Guests and Club Members alike. No request is too difficult for Patrick. He approaches each request with the mind of a detective, the desire to serve, and a pure heart of gold. " Henry Schielein- President and COO
Patrick Hynes was born in Australia and graduated from the University of Adelaide before completing his graduate studies at the University of Oregon. He spent 19 years in marketing and public relations with a major hotel chain before joining this unique Newport Beach property in 2005. He holds dual Australian and United States citizenship.
"There is never a dull moment at the Concierge Desk. I think that's why we all love it so much. Each day provides another chance to touch someone's life and make new friends. I always try to make some sort of spark of connectivity with our guests. After all, they may not remember what we DID, but they will always remember how we made them FEEL. I like to think I can overcome any challenge, answer any question posed, and reassure all of our guests with that traditional Australian attitude of---"no worries, mate"." Patrick Hynes-Concierge BBC&R
Les Clefs d'Or is an exclusive international association of professional hotel concierges. There are over 3,000 members in 40 countries worldwide. Les Clefs d'Or Concierges are distinguished by the golden crossed keys worn on their uniform lapels. They are considered providers of extraordinary service, and consistently achieve high levels of guest satisfaction. Founded in Paris in 1952, Les Clefs d'Or accepted the United States as a member country in 1978. Consistent with the organization's motto, "In Service through Friendship," members regularly exchange information with each other to improve their skills, solve problems and expand the number of resources available to assist guests around the world. A pair of crossed golden keys on a concierge's lapel is the symbol of Les Clefs d'Or, the international organization of professional hotel concierges. To join this prestigious organization, applicants must have at least five years of experience in the hotel industry, and be sponsored by two current members. Then they must go through a rigorous board review. The application process is so stringent that the organization has just 520 members in the United States.
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This page provides an overview and quick details about this hotel. The "At a Glance" section summarizes key facts on guest rooms, renovations, average rooms rates and seasons, resort fees, taxes, and airport proximity.
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If you just want to quickly check availability, you can use the "Check Availability" button on this page. When you hear back from the hotel you can then send them a Request for Proposal.
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Under "Amenities" and "Dining" you can quickly review onsite and offsite recreation and activities, food & beverage average pricing, and onsite dining options.
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You can easily add this property to a list of your favorites. Each list can be printed, shared, or sent an RFP. Learn More
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