The Ritz-Carlton, Kapalua

The Ritz-Carlton, Kapalua is pleased to announce the appointment of Alvin Savella as Head Chef of the resort’s signature restaurant, The Banyan Tree. Featuring the freshest local fare coupled with spectacular sunset views and an open-air atmosphere, Savella will be at the helm of this award-winning restaurant which is slated to undergo a reimaged interior design in early 2017.

Born and raised on the island of Maui with nearly two decades of culinary experience, Savella brings his colorful Hawaiian culture and fiery passion for food to The Banyan Tree team, providing guests with innovative dishes and fresh cocktails highlighting locally sourced ingredients, including those from the resort’s abundant organic garden. Known for its farm-to-fork and garden-to-glass culinary concepts, The Banyan Tree envelops guests in its authentically tropical Hawaiian atmosphere embellished with thoughtful architectural designs reflecting a unique sense of place, and breathtaking ocean views.

Most recently serving as Chef de Cuisine at Pulehu, An Italian Grill at the Westin Ka’anapali Ocean Resort Villas for the past several years, Savella spent the majority of his culinary career in Southern California, most notably at Jer-ne Restaurant at The Ritz-Carlton, Marina del Rey. Savella attained an Associate of Science in Culinary Arts as well as a Bachelor of Science in Culinary Management at The Art Institute of California-Los Angeles. He is also an active Brand Ambassador to “True Cooks” and does local televised cooking segments on “Living 808” on KHON2 News and a morning culinary show on KITV4.

“Savella brings a fresh perspective and boisterous personality to the already talented Banyan Tree team,” says The Ritz-Carlton, Kapalua General Manager Mike Kass. “His creativity and passion for fresh, innovative cuisine results in beautiful and strikingly flavorful dishes that elevate the dining experience for our guests.”

Savella will be at the forefront of the restaurant’s renovation beginning in early 2017 as part of the resort’s ongoing transformation which began this past summer with the completion of brand new Residential Suites, new Burger Shack beachside restaurant, and an enhanced lobby lanai experience.

For more information or reservations at The Ritz-Carlton, Kapalua, please call (800) 262-8440, the hotel directly at (808) 669-6200 or visit The Ritz-Carlton Web site.

The Ritz Carlton, Kapalua is delighted to announce the appointment of Mike Kass to General Manager of this pristine Maui resort located on the island’s immaculate northwest shore. As General Manager, Kass will be responsible for the oversight and function of all resort operations, and will confidently serve as head executive to management and hotel staff. With Kass’ wealth of experience and expertise at The Ritz-Carlton, Kapalua, he continues to grow and distinguish the resort’s prodigious reputation through guest satisfaction, ensuring the highest quality of service and standards eminent of the Ritz Carlton brand, and providing guests with unique and local cultural experiences found exclusively in Kapalua.

Prior to his role as General Manager, Kass served as Hotel Manager of The Ritz-Carlton, Kapalua since November 2014, where he oversaw the 463 rooms and suites; its award-winning restaurants, bars and related food and beverage activities; The Ritz-Carlton Spa, salon and fitness center; recreation programs; Jean-Michel Cousteau’s Ambassadors of the Environment; resort retail; banquets and catering; destination weddings, and property engineering and technology.

A veteran in the hospitality industry, Kass has over 25 years of experience and has been with the Ritz Carlton brand since 2011. Before making the move to Maui, he served as Hotel Manager of The Ritz-Carlton, Dove Mountain in Arizona and the leader of the resort’s sales and marketing division. Among his achievements during his time there, Kass repositioned all property marketing, promoted the acclaimed launch of The Dove Mountain Rangers Program, increased leisure and group sales, expanded the destination weddings program, and helped to grow top-line revenues for the property’s rooms, catering, food and beverage and spa divisions.

As General Manager of The Ritz-Carlton, Kapalua, Kass will be at the helm of the resort’s multi-million-dollar renovation that is currently underway. The resort has just unveiled reimagined Residential Suites; new beachfront restaurant The Burger Shack; all new lounge chairs, sunbeds and palapas at the expansive 10,000 square foot, three-tier swimming pool and 20,000 square foot sundeck; and an enhanced lobby lanai experience with fire pits, casual lounge seating and a brand new bar and cocktail menu.

The Ritz-Carlton, Kapalua is an AAA Five-Diamond oceanfront property located on 54 acres of Maui’s lush northwest shore. The hotel is part of the 23,000-acre master-planned Kapalua resort on Maui, home to the celebrated Kapalua Wine and Food Festival and the champions only, PGA TOUR event, Tournament of Champions. The resort is renowned for its world-class golf courses, an award-winning tennis facility, golden sand beaches and a myriad of restaurants and shops. For more information, visit www.kapalua.com.

For more information about or reservations at The Ritz-Carlton, Kapalua, please call (800) 262-8440, the hotel directly at (808) 669-6200, a travel professional or visit The Ritz-Carlton Web site at www.ritzcarlton.com/kapalua.

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About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates more than 90 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. For more information or reservations, visit the company web site at www.ritzcarlton.com, for the latest company updates, visit news.ritzcarlton.com and join the live conversation, #RCMemories. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR).

About The Ritz-Carlton, Kapalua
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning, destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Ritz-Carlton Spa®, Kapalua beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six dining experiences, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 22,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and the site of an historic pineapple plantation.

CHEVY CHASE, MD – July 13, 2016 – The Ritz-Carlton Hotel Company, LLC was named the top luxury brand for guest satisfaction in the J. D. Power 2016 North America Hotel Guest Satisfaction Index Study. The hotel company has topped its own rating from 2015 by an additional 4 points, bringing this year’s total points to 896; the maximum ever recorded. The Ritz-Carlton has achieved this recognition consistently for the past 6 out of 7 years, and currently has the highest ranking achieved to date by any luxury brand.

“To earn top honors in J.D. Power is truly rewarding. To achieve the highest score in the history of the study is really a tribute to the commitment of our 40,000 ladies and gentlemen around the world. Every day they surpass the expectations of our guests with the level of exceptional service they deliver. This recognition belongs to each and every one of them for all that they do to make The Ritz-Carlton the iconic symbol of luxury in lodging” said Herve Humler, president and chief operating officer, The Ritz-Carlton.
THE RITZ-CARLTON WINS TOP HONORS IN LUXURY CATEGORY FOR J.D. POWER AND ASSOCIATES 2016 NORTH AMERICA HOTEL GUEST SATISFACTION INDEX STUDY/2


The J.D. Power study, now in its 20th year, measures overall guest engagement and satisfaction over a total of eight guest touch points, including the reservation process, check-in/check-out efficiency, guest room accommodations, food and beverage, hotel services, facilities, as well as cost and fees. Satisfaction is calculated on a 1,000 point scale. Notably, the report found that Overall Satisfaction is 40 points higher among guests who post comments to social media.

About the study
The 2016 North America Hotel Guest Satisfaction Index Study is based on responses gathered between June 2015 and May 2016 from more than 63,000 guests in Canada and the United States who stayed at a hotel in North America between May 2015 and May 2016. For more information about the 2016 North America Hotel Guest Satisfaction Index Study, visit: http://www.jdpower.com/resource/jd-power-north-america-hotel-guest-satisfaction-index-study


About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates more than 90 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. For more information or reservations, visit the company web site at www.ritzcarlton.com, for the latest company updates, visit news.ritzcarlton.com and to the live conversation, #RCMemories. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR).

Consistently gracing the pages and websites of leading luxury lifestyle and travel consumer outlets and repeatedly ranked among the ‘World’s Best’ in reader’s polls -- Maui’s iconic Ritz-Carlton, Kapalua adds Travel + Leisure “The World Best Hotels” 2014 and Condé Nast Traveler Readers Choice, “Best Hotels in the World” 2014 to its growing list of influential honors.

The Ritz-Carlton, Kapalua has a growing list of accolades including the premier AAA Five-Diamond Hotel rating that it has held for 19 consecutive years. Additional honors include:

US News & World Report Travel “Best Hotels in Maui” 2014
Forbes Travel Guide, 2014, “Four-Star Award Winner”
TripAdvisor, “Green Leader” 2014
Condé Nast Traveler, “Best Spas in the World” 2014
Hawaii Magazine, “Best Hawaii Luxury Hotels and Resorts”, 2014
TripAdvisor, “2014 Certification of Excellence”
Hawaii Green Business Certification

“As one of the nation’s premier destination resorts, we are dedicated to creating memorable experiences for our guests and are always grateful when our accolades are directly acknowledged by the consumer as well as influential travel media,” said Alex Ahluwalia, general manager of The Ritz-Carlton, Kapalua. “I’m quite proud that our resort continues to exceed expectations thanks to our ladies and gentlemen and their long tradition of service excellence,” he added.

On the heels of this exciting announcement, The Ritz-Carlton, Kapalua has also unveiled some new improvements sure to enhance the guest experience. The entire hotel façade was recently repainted and refreshed along with indoor corridor carpeting and paint. Resort-wide landscaping is being updated and thatch palapas are being installed at the pool for increased shade and poolside ambiance. In room, guests will enjoy new signature Ritz-Carlton beds, Nespresso Coffee and Nespresso Coffee Machines, 55-inch flat screen televisions with new credenzas and enhanced wireless internet in both public spaces, guest rooms and meeting space. The improved WIFI will also allow up to ten devices to stream simultaneously per guest room without interruption.

In addition to guest room and public space improvements, the hotel has re-launched its signature Banyan Tree restaurant featuring a $500,000 complete renovation and redesign with new FF&E, reimagined menu featuring farm-to-fork concepts highlighting locally sourced ingredients, including those from the hotel’s abundant organic garden. Guests can enjoy sunset views from this open air restaurant and lounge while enjoying innovative garden-to-glass cocktails infused with fruits and herbs and served alongside Hawaiian-inspired shared plates. The hotel’s breakfast restaurant, The Terrace, has also been refreshed with new decor and exciting additions including a Bloody Mary bar and fresh pressed juices of the day. The lobby and bar is also getting a refreshed look including the addition of two 84” flat screen TVs.

The organic garden that helps supplies these restaurants has also been expanded including an expansive herb, fruit and vegetable selections and future plans for a fruit orchard. This expanded area will also provide increase outdoor function space with spectacular ocean views.

The showpiece of the resort’s outdoor venues, the Aloha Garden Pavilion is a permanent open-air structure is also undergoing a soft goods renovation. A “blank canvas” for events, the Aloha Garden Pavilion’s ambiance can be changed easily depending upon the occasion whether it is a concert, formal gala dinner or traditional Polynesian luau. Every themed event is complemented by the views of The Bay golf course, historic Kumulani Chapel, the Pacific Ocean and the island of Molokai.

For information or reservations at The Ritz-Carlton, Kapalua, please call (800) 262-8440, the hotel directly at (808) 669-6200, contact a travel professional or visit The Ritz-Carlton Web site at www.ritzcarlton.com/kapalua.

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About The Ritz-Carlton, Kapalua
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Ritz-Carlton Spa®, Kapalua, inspired by Waihua, beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six dining experiences, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 23,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and an historic pineapple plantation site.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 87 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. For more information, or reservations visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR).

KAPALUA, MAUI, HI – November 28, 2014 – Maui’s luxury destination resort, The Ritz-Carlton, Kapalua is pleased to announce the December 2, 2014 opening of The Banyan Tree restaurant. Previously the hotel’s fine dining restaurant, the reimagined Banyan Tree debuts with a fresh design concept and new menu featuring farm-to-fork dining and garden-to-glass cocktails complemented by a backdrop of stunning ocean views. The Ritz-Carlton, Kapalua continues its dedication to providing authentic, local experiences with the opening of this innovative dining venue, which will feature an ocean view dining area, inviting lounge with shared plates, mixologist-crafted cocktails and a seasonal menu prepared with simplicity for the perfect flavor balance.

“We are thrilled to welcome back the Banyan Tree restaurant in an entirely new way this December,” says Alex Ahluwalia, General Manager of The Ritz-Carlton, Kapalua. “The reopening of this signature restaurant represents a redefinition of island dining and cocktail concepts with a continued focus on seasonal and local ingredients.”

Executive Sous Chef, Kenneth Sniffen comes home to where it all began to showcase Hawaii’s fresh fish, local beef, seasonal produce and garden ingredients. Chef Kenneth was born and raised on Maui and originally started his career in Kapalua with the original opening of The Banyan Tree. He has worked for The Ritz-Carlton Hotel Company for over 14 years and in his most recent position as Corporate Executive Sous Chef, he utilized his skills and talent to improve culinary operations across North America and the Caribbean. Chef Kenneth has also been part of the Ritz-Carlton team in Dallas as Fearing’s restaurant Executive Sous Chef with Chef Dean Fearing.

Chef Kenneth’s inspired cuisine at The Banyan Tree will offer locally-focused dishes infused with Hawaiian flavors and ingredients from nearby farms as well as the resort’s onsite two-acre sustainable organic garden. Combining modern Ritz-Carlton refinement with elements that reflects the resort’s Maui locale, The Banyan Tree’s island-inspired design will feature an inviting lounge area, open-air, ocean view dining area with floor to ceiling windows, and custom embellishments bringing the feel of the outdoors inside.

Signature dishes include The Banyan Tree Bouillabaisse, a decadent seafood dish with scallops, prawns, onaga, tako complemented by a fresh lemongrass-Kona lobster broth. Another sure-to-be favorite includes the House Pappardelle with house-smoked bacon, garden fresh kale and macadamia nut pesto along with a crispy poached egg that come together as a playful interpretation of a pasta carbonara.

“The dishes we create at The Banyan Tee are designed to give restaurant-goers a sense of the island’s most unique flavor profiles,” says Chef John Zaner, Executive Chef for The Ritz-Carlton, Kapalua. “We are proud to showcase our culinary team’s skill and creativity in such a special venue.”

Upon first entering the restaurant, guests will be welcomed by an inviting lounge that will also serve as an interactive cocktail area. Talented liquid chefs of The Ritz-Carlton, Kapalua redefine classic cocktails with innovative mixology and local influence to complement the unique island flavors of the shared plate menu. The Banyan Tree restaurant will showcase a mixologist-crafted, seasonal cocktail menu—signature cocktails include: the “A Sage Request,” the refreshing “Thymeline” with cucumber and house-made sour, and a “Hibiscus Honey” mixed with black tea and hibiscus and Kaffir lime syrup.

Future plans are being made for interactive cooking demonstrations, mixology classes and more to complement the resort’s already popular Chef led, complimentary interactive tour, “Ai Pono” – Eat Well, every Monday at 10:30am. The tour begins at The Banyan Tree and continues down to Jean-Michel Cousteau’s Ambassadors of the Environment center. A resort Chef guides guests through the herb garden describing in detail the different herb varieties and offering interactive cooking tips and lessons. The tour culminates with the ‘fruits of the culinary team’s labors:’ a delicious raw food smoothie made entirely from ingredients cultivated from the garden.

For the latest information about The Banyan Tree or to make reservations, please visit www.ritzcarlton.com/kapalua.

For more information about or reservations at The Ritz-Carlton, Kapalua, please call (800) 262-8440, the hotel directly at (808) 669-6200, or visit The Ritz-Carlton Web site at www.ritzcarlton.com.

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About The Ritz-Carlton, Kapalua
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning, destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Ritz-Carlton Spa®, Kapalua beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six dining experiences, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 22,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and the site of an historic pineapple plantation.

About The Ritz-Carlton Hotel Company
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 87 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

KAPALUA, MAUI, HI – (January 22, 2014) – Mr. Alex Ahluwalia, general manager of The Ritz-Carlton, Kapalua, is pleased to announce the resort was once again recognized with the AAA Five-Diamond designation for 2014. The property located on the northwest shore of Maui, Hawaii is among fewer than one-half percent of the 30,000 properties approved by AAA’s professional inspectors to be of Five-Diamond caliber. “This accomplishment recognizes the ladies and gentlemen of The Ritz-Carlton, Kapalua and their long tradition of service excellence,” said Ahluwalia. “Their pride and commitment in creating personalized guest experiences inspire me and make me proud,” he continued.

The AAA Diamond Rating Process is considered to be North America’s premier hotel rating program. Only .3% of all hotels AAA inspects meet their lofty industry standards to achieve Five Diamonds. The association annually evaluates more than 54 million lodging establishments and restaurants, and rates them on a scale of one to five Diamonds. AAA characterizes Five-Diamond establishments as those whom reflect the characteristics of the ultimate in luxury and sophistication and personalized services and amenities enhance an unmatched level of comfort.

For more information about The Ritz-Carlton, Kapalua call the hotel directly at (808) 669-6200 or visit www.ritzcarlton.com/kapalua.

About The Ritz-Carlton, Kapalua
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Waihua Spa at The Ritz-Carlton, Kapalua beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six dining experiences, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 23,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and an historic pineapple plantation.

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KAPALUA RESORT, MAUI, HI – Meeting planners looking to “wow” their program’s attendees and incentive travelers with first-class meetings during the day and exotic outdoor locations for themed events combined with professional service and attention to detail will find the perfect match at The Ritz-Carlton, Kapalua on the island of Maui. Four unique outdoor locations and more than 30,000 square feet of refurbished indoor meeting space combined with a professional catering and conference services team ensure a smooth and memorable meeting from the opening reception to the final gala event.

OUTDOOR FUNCTION SPACE
The showpiece of the resort’s outdoor venues, the Aloha Garden Pavilion is a permanent open-air structure enabling meeting planners to rest assured their event will encompass Hawaii’s natural beauty, no matter what the weather may have in store. A “blank canvas” for events, the Aloha Garden Pavilion’s ambiance can be changed easily depending upon the occasion whether it is a concert, formal gala dinner or traditional Polynesian luau. Every themed event is complemented by the views of The Bay golf course, historic Kumulani Chapel, the Pacific Ocean and the island of Molokai.

For an oceanfront location, The Beach House Lawn offers 23,000 square feet of space adjacent to D.T. Fleming Beach at The Ritz-Carlton, Kapalua. Popular themes in this location include luaus, Kapalua Clambakes and 1950s drive-in complete with antique cars and costumed bellhops.

The Plantation Grove is a natural, sloping amphitheatre located adjacent to the hotel’s Honolua Wing surrounded by a grove of coconut palm trees. At more than 130,000 square feet, the unique venue is ideal for outdoor concerts or theatre performances under the stars. The grove’s vantage point is perfect for viewing fireworks launched from the beach as the ultimate event grand finale.

Located adjacent to the hotel’s group entrance, the Salon Courtyard offers a convenient, outdoor location for satellite check-ins. Attendees will enjoy the immediate sense of place created by the surrounding flora and fauna while checking into the hotel and learning about their program’s itinerary. The Salon Courtyard is also an ideal venue for small receptions.

INDOOR FUNCTION SPACE
The Ritz-Carlton, Kapalua indoor function space has tropical carpeting, ideal lighting and custom woven Kapa patterned wall coverings, including 30,000 square feet of indoor meeting space, including 10,000 square feet of pre-function space. The 15,750-square-foot Ritz Carlton Ballroom can accommodate gatherings of up to 1,400.

The meeting facilities include 10 permanent meeting rooms and Maui's only hotel amphitheater. The amphitheater seats 111 people. Two boardrooms feature wood-burning fireplaces and bay windows opening onto Honokahua Bay and The Plantation golf course.

The hotel's second ballroom — The Plantation Ballroom — accommodates up to 340 when set reception or theatre-style. Both ballrooms can be divided into salons for smaller gatherings from 70 to 500 people. Outdoor terraces surrounding the ballrooms can be used for pre- or post-conference receptions. The terraces overlook golf courses, pineapple plantations, the ocean and mountains. All meeting facilities are sound proofed and have individual climate and lighting controls.

PROFESSIONAL EXPERTISE
All programs are executed by an experienced team of catering and conference service managers who credentials include 80 years of combined experience as well as two Certified Meeting Managers and four Certified Meeting Professionals. A Conference Concierge is available to assist the meeting planner throughout the program with an arsenal of office supplies, equipment and a two-way radio at her disposal.

For information or reservations at The Ritz-Carlton, Kapalua, please call (800) 262-8440, the hotel directly at (808) 669-6200, contact a travel professional or visit The Ritz-Carlton Web site at www.ritzcarlton.com.

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About The Ritz-Carlton, Kapalua
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Ritz-Carlton Spa®, Kapalua, inspired by Waihua, beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six dining experiences, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas.The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 23,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and an historic pineapple plantation site.

About The Ritz-Carlton Hotel Company
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 85 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ: MAR).

KAPALUA, MAUI, HI – (November 25, 2013) – Acclaimed hotel executive Alex Ahluwalia has been named General Manager for The Ritz-Carlton, Kapalua and will be joining the property November 25. Alex returns to Maui to take leadership of this iconic 463 room luxury hotel, having lived on the island for many years during his long spanning hospitality career. “Joining the team at The Ritz-Carlton, Kapalua is a true honor and privilege,” said Alex Ahluwalia, “The Ladies and Gentlemen of The Ritz-Carlton, Kapalua are consistently recognized for setting the standard for service excellence,” he continued. “I look forward to leading that team and I can think of no better place to live and work than Maui.”

Mr. Ahluwalia joins the hotel from the JW Marriott Starr Pass Resort & Spa in Tucson, Arizona where he was general manager since March 2007. During his leadership, the resort was recognized with some of the highest accolades in the company, the JW Marriott Diversity Excellence Award, 2008 and the Alice S. Marriott Award of Excellence in Community Service, 2010. Alex was also named General Manager of the Year North America, 2009. Prior to his tenure in Tucson, he was the opening General Manager for JW Marriott Fiji Resort & Spa at Momi Bay, Fiji responsible for the 320 room luxury resort including private villas, a destination spa, an 18 hole Peter Thomson Golf Course, Seven restaurants and bars, event space and cultural center. In a hospitality career extending over twenty five years, Ahluwalia has also held operational leadership roles across the continental United States including hotels in Los Angeles, Washington D.C. and Denver.

Throughout his career, Alex Ahluwalia has been active in both business and community organizations. He currently serves on the Boards of Directors for both the Metro Tucson Convention and Visitors Bureau and the Southern Arizona Lodging Association. He also was formerly the Chair for the Diversity and Inclusion Council for Marriott International, Western Region and received two Spirit to Serve Awards from the company for community engagement in Hawaii.

Alex attended the School of Hotel Technology at Bermuda College, Bermuda. He is joined in Maui with his wife, Karen and Maui-born son, Kyle. He is an avid golfer and passionate about fitness.

For more information about The Ritz-Carlton, Kapalua call the hotel directly at (808) 669-6200 or visit www.ritzcarlton.com/kapalua.

About The Ritz-Carlton, Kapalua
The AAA Five-Diamond Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, boasting warm-hued wood floors, rich travertine bathrooms, flat-screen LCD televisions and Hawaiian-inspired artwork. The Waihua Spa at The Ritz-Carlton, Kapalua beckons with treatment rooms framed by private garden showers, volcanic stone grottos, steam, sauna and whirlpool therapies, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment program offers all interest levels an array of outdoor activities from land to sea, led by trained naturalists. The breathtaking island resort also features six dining experiences, enhanced indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is nestled on 54 acres and enveloped by the 23,000 acre Kapalua Resort, renowned for two championship golf courses, award-winning restaurants and an historic pineapple plantation.

THE RITZ-CARLTON HOTEL COMPANY, L.L.C. TOPS J.D. POWER AND ASSOCIATES HOTEL GUEST SATISFACTION STUDY FOR
LUXURY HOTEL BRANDS FOR FOURTH CONSECUTIVE YEAR


Chevy Chase, Md. – July 25, 2013 – The Ritz-Carlton Hotel Company, L.L.C. has once again ranked highest in the luxury brand segment, for an impressive fourth year in a row by J.D. Power and Associates in their 2013 North America Guest Satisfaction Index Study.

“We could not be prouder of our ladies and gentlemen all over the world for their commitment to excellence every single day,” Said Herve Humler, President and Chief Operations Officer for The Ritz-Carlton. “The results speak for themselves. At a time when hotel guest satisfaction scores have increased to a seven year high, The Ritz-Carlton plays a commanding role. It is an honor to be recognized by J.D. Power and Associates in their 2013 Hotel Guest Satisfaction Index Study with such outstanding results, leading our competitors in the luxury set, consecutively for the past four years. To achieve the highest ranking in Customer Satisfaction is a commitment of our service promise; to exceed our guest’s needs and expectations,” Humler continued.

With 80 hotels and resorts in their world-wide portfolio and six more opening this year, The Ritz-Carlton recently announced plans to add new destinations ranging from Morocco to Japan and Israel to India. This will bring the number of award-winning properties to over 100 by the year 2016.

The Ritz-Carlton Hotel Company achieved an increased score in 2013, resulting in the renowned lifestyle brand leading every category – both within the luxury segment and through the entire study. The 2013 North America Hotel Guest Satisfaction Index Study is based on responses gathered between July 2012 and May 2013 from more than 68,700 guests from Canada and the United States who stayed in a hotel in North America between June 2012 and May 2013.

Now in its 17th year, the study measures overall hotel guest satisfaction across seven hotel segments including luxury, upper upscale, upscale, mid-scale full service, mid-scale limited service, economy budget and extended stay. Seven key measures are examined within each segment to determine overall satisfaction, reservations, check-in / check-out, guest room, food and beverage, hotel services, hotel facilities and costs/fees.

About J.D. Power
J.D. Power is a global marketing information services company providing performance improvement, social media and customer satisfaction insights and solutions. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. Headquartered in Westlake Village, Calif., J.D. Power has offices in North/South America, Europe and Asia Pacific. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power is a business unit of McGraw Hill Financial.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

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LAHAINA, Hawaii, March 17, 2008 - S&P Destination Properties, a world leader in the resort and luxury real estate business, sold $176 Million of high-end Residential Suites at The Ritz-Carlton, Kapalua on Saturday, March 15, 2008. A total of 93 of the 107 one- and two-bedroom whole-ownership suites within a wing of the newly transformed Ritz-Carlton, Kapalua hotel were sold at an average price of $1.9 million.

The Presidential Suite was purchased by a Japanese buyer for $6.4 million, a record-breaking price for the area. Confirming a heightened interest in the Hawaii real estate market, 40% of the purchasers were international buyers coming from Japan, Western Canada, and Europe. The remaining were from Hawaii, California, and other U.S. states.

"The Ritz-Carlton brand is one of the best in the world," exclaimed Sid Landolt, President of S&P Destination Properties. "Our success with The Residential Suites at The Ritz-Carlton, Kapalua confirms that properly designed and positioned real estate in world class locations will always have strong market appeal."

Ranging from $895,000 to $6.4 million each, The Residential Suites appealed to the discerning buyers by creating an ideal year-round retreat for guests and owners. The $160 Million transformation of The Ritz-Carlton, Kapalua features completely redesigned guestrooms and expanded amenities including the new Waihua Spa and Fitness Center, new and expanded restaurants and pools, and an Environmental Education Center for teenagers and children. Residential Suite owners will also have privileged access to Kapalua Resort's unparalleled services and amenities.

"With a proven track record in the renovation and redevelopment of luxury projects throughout North America, we were confident that the response from consumers for The Residential Suites would be extremely positive," said Jerry Landeck, Senior Partner at Gencom Group, the managing member of the hotel ownership group. "The tremendous success of the initial sales offering can be attributed to selecting a team of highly experienced industry professionals to create a unique, thoughtfully-designed luxury real estate offering within a world-class resort."

"We are very pleased with the market's response to this product, and welcome a new generation of owners to the Kapalua Resort," added Robert Webber, COO and CFO for Maui Land & Pineapple Company, Inc. (Amex: MLP), the owner and operator of Kapalua Resort. "We have been working very hard to provide new amenities and features that will augment the experience of property-owners and guests. In addition to our existing world-class golf courses, we have recently opened a Mountain Outpost and Adventure Center, and will have new restaurants, a spa, beach club, and new segments of what will be 100 miles of trails opening in coming months. Nestled within 23,000 pristine acres in West Maui, Kapalua Resort provides a beach to mountain experience that is unique in Hawaii."

For those who missed out on Saturday's private sales event, a select number of Residential Suites will be available to the public for a short period. For more information on The Residential Suites at The Ritz-Carlton, Kapalua, call 1-866-665-9184 or visit http://www.livingkapalua.com.

Gencom Group -- Founded in 1987 by Karim Alibhai, Gencom Group, an investment and development firm, is a major player in the hospitality and related real estate industries. By aligning itself with prominent investors, Gencom has become one of North America's leading mixed-use development companies, which has enabled the company to be involved in more than 10 luxury hotels and resorts with significant residential components for a total investment value of $6 billion.

Gencom currently has seven properties developed or under development in conjunction with Ritz-Carlton and is developing the first Ritz-Carlton Reserve branded property in Turks and Caicos in the Caribbean, which will serve as the brand standard for future Reserve properties. With a strong market position already established in the United States, Canada, Mexico and now the Caribbean, Gencom is expanding its portfolio to include Europe. In early 2006, Gencom formed GenGate Europe with its frequent joint-venture partner, Highgate Holdings, to purchase a significant portfolio of four-star hotels in Europe.

S&P Destination Properties -- S&P Destination Properties specializes in the envisioning, design, marketing and sale of resort and luxury real estate throughout the western United States, Hawaii and Mexico. S&P is committed to bringing the finest real estate in the finest places on earth to those who appreciate the irreplaceable experiences that come with ownership. With a proven track record of sales success including selling more than $700 million worth of real estate in one day at the Trump Tower Waikiki in November 2006, S&P is recognized as a leader in representing some of the finest real estate properties in the world.

The Ritz-Carlton -- With an unwavering commitment to service, The Ritz-Carlton is the gold standard of hospitality and luxury in the Hawaiian Islands. Continuing on the traditions of impeccable service and sumptuous amenities, the essence of the land and its people will be woven into the amenities and services it will provide to its owners. From its intuitive service to gourmet dining and a dedicated owner-concierge, the unmistakable hallmarks of The Ritz-Carlton will provide owners with a uniquely Hawaiian experience they will have the luxury of calling their own.

Kapalua Resort -- Kapalua Resort is owned by Maui Land & Pineapple Company, Inc. (ML&P) a Hawaii corporation celebrating its centennial anniversary in 2009. ML&P is committed to the integration of agriculture, natural resource management and eco-effective design principles to create and manage holistic communities. Its principal operating subsidiaries are Kapalua Land Company Ltd., operator of Kapalua Resort, and Maui Pineapple Company Ltd, grower of extra-sweet Maui Gold(R) pineapple. ML&P owns more than 25,000 acres of land on the island of Maui including the state's largest privately-owned conservation area, the Pu'u Kukui Watershed Preserve.
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Contact:

The Ritz-Carlton, Kapalua
http://www.livingkapalua.com