Elite Meetings - The Breakers Palm Beach

While charting a career that has progressed from Certified Public Accountant to a world-class hotelier, Paul N. Leone has his eye on more than the bottom line. At The Breakers Palm Beach, Leone has restored a strong sense of pride and teamwork in the 111-year old companys 2,300 staff members. Since he was appointed President and Chief Operating Officer in October 1994, his efforts have led to dramatic improvements in employee satisfaction, customer service and profitability at the 560-room, historic Italian Renaissance property.

The sentiment that its staff and customers are The Breakers greatest assets is at the very core of Leones values. An excellent communicator, approachable leader and extremely disciplined, Leone is dedicated to the highest standards of conduct and performance. A strong advocate of total quality management, and consistently delivering a superior, ever-improving product to his customers, Leone believes in hiring energetic, service oriented, talented people, and nourishing them with responsibility and gratitude.

Born and raised in New York, Leone was exposed to the hospitality industry at an early age, having been raised in a family that owned and operated five local motels and two restaurants. He went on to study accounting at college to follow in his uncles footsteps and became a Certified Public Accountant. After graduating from the University of Kentucky, Leone joined Coopers & Lybrand in Louisville, Kentucky. He later relocated to Coopers & Lybrand in West Palm Beach where he worked with various hospitality accounts, including The Breakers.

Leone joined The Breakers in 1985 as Controller and was later promoted to Vice President and Chief Financial Officer. In 1992, he was promoted to President of Flagler System Management and two years later became President and Chief Operating Officer of The Breakers Palm Beach and Flagler System, Inc. Most recently, Leone was appointed as Director of Flagler System, Inc. and The Breakers Palm Beach, Inc. respectively. He is married and is the father of four sons.

Leone is also involved in the following civic and charitable organizations:

Vice Chairman, Alexis D Tocqeville, Palm Beach Community Chest of United Way (Past Chairman, 2000 - 2002)

Trustee and Vice Chairman, Palm Beach Day Academy (Past Chairman, 2002-2005)

Director, Florida Council of 100

Member, Palm Beach Chamber of Commerce (Past President, 2004 - 2006)

Member of Economic Council of Palm Beach County

Member of American Hotel & Lodging Association Resort Committee

Member of American Institute of Certified Public Accountants

Member of Florida Institute of Certified Public Accountants

Member of Gregory Leadership Council, Palm Beach Atlantic University

Leone has been recognized with the following awards and distinctions:

Northwood University: Outstanding Business Leader of the Year (2006)

The United Way: Alexis de Tocqueville Award (2003)

The United Way: Business Leadership Award (2002)

Town of Palm Beach: Proclamation of "Paul Leone" Day (April 15, 2002)

Palm Beach Chamber of Commerce: One & Only Award (2001)

Palm Beach Daily News: Business Leader Award (1996)

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01.21.08

Contacts

Bonnie Reuben
The Breakers Palm Beach
reubencomm@aol.com
(212) 582-4551
www.thebreakers.com

Ann Margo Peart
The Breakers Palm Beach
One South County Road, Palm Beach, FL 33480
annmargo.peart@thebreakers.com
(561) 659-8465
(561) 653-6312
www.thebreakers.com

Planner Reviews

From our planner community

An experience at The Breakers is, for the sophisticated traveler, the quintessential fusion of timeless charm and gracious service with distinctively modern comforts.

Paul M. Smith
Hakins Meetings & Incentives
April 11, 2011

Overall Rating: 10.0/10

Historic, beautiful & first class service - it's an ideal property for an incentive. Their CS staff seems to be spread a little thin at times, but their attitude and willingness to make it better goes a long way toward erasing any frustration.

We canceled one program and rebooked the following year and our team will never forget how professional their management team was and how hard they tried to work with us to limit liability. They even sent a REFUND of our cancellation fees when they were able to resell rooms our group would have occupied. We will never forget that and will always be loyal to the property when it's a fit for our groups.

Kimberly Montoya CMP
Costa Mesa, California
May 18, 2010

My program at The Breakers was hands down the best program I've worked on. The staff have meetings down to a science - which made for a very smooth program.

The setting is beautiful...but very stately and elegant. It's not a place you feel comfortable parading about in flip flops (unless they are diamond studded.)

The only problem we had was the bar closed rather early - 11pm. There were over 70 patrons in the bar and they refused to stay open...too bad, that would have been a nice bit of revenue.

Each guest feels like they have been elevated to celebrity status at The Breakers. Service is key, and they don't fail to deliver.

If you are considering The Breakers...don't wait! Go now!

Tiffany Cohen
Beaverton, Oregon
July 13, 2009

Love this property!!!! We did an 700 person executive event there and not only was the property GORGEOUS, the staff was AMAZING! You can tell that all the employees (from our sales person and our conference planner all the way to the valets) took pride at being at The Breakers.

This property and staff did an amazing job with our conference and I can't wait to do another program there!!!!

Kirsten Kirlin
McKinney, Texas
September 3, 2008

The Breakers Palm Beach

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