Posted Jan 29, 2010 by Elite News Team The Balboa Bay Club & Resort is pleased to announce the appointment of Terri Reid as the new Executive Director of Sales & Marketing. Terri joins the team as the Resort rings in a brand new year. Terri Reid has 26 years experience in the luxury hospitality and travel industry. And in those years, her work has taken her to Hawaii, Australia, and six years ago, to sunny Southern California. Having worked with Four Seasons Hotels & Resorts, St. Regis Hotels and Resorts, and most recently the Island Hotel here in Newport Beach, Terri brings a wealth of hospitality experience.

"We are pleased to announce the newest member to our Executive Team and I know that Terri will enjoy promoting this very unique Resort. We have built a close-knit team of professionals over the years, and she will blend in just perfectly. Having worked at two other Orange County luxury properties, Terri will be a significant asset to The Balboa Bay Club & Resort sales effort---locally, regionally and on a national level. We have a unique waterfront resort offering here in Newport Beach, and we look forward to accomplishing great things together in 2010." Henry Schielein-President and COO

Terri is a welcomed asset in her new role here at The Balboa Bay Club & Resort. Over the years, Ms. Reid has led sales teams undergoing management changes and new ownership, developed sales teams for new hotels, run a worldwide incentive sales office, drives sales to exceed her competitive set, and prides herself in developing and growing her internal staff. Terri understands the needs of resort guests and meeting planners who are seeking a unique luxury resort experience, and is looking forward to putting this experience to work.

Terri can be reached via phone at: (949) 630-4222, or email at: treid@balboabayclub.com.

Terri has been an active member in The Society of Incentive Travel Executives (SITE) for 25 years, and served on the board in Australia. She is also on the Board of Directors for the Newport Beach Conference and Visitors Bureau.

When not working, Terri enjoys traveling and exploring new places, walking on the beach with her French bulldog, and spending time with her two sons, family and friends. She resides in Laguna Niguel, California with her husband Nick Reid.

About The Resort-

This Mediterranean-style, waterfront resort includes a private membership Club, and a full service hotel, restaurant and bar which are open to the public. The Resort enjoys stunning bay views and sunsets over the Pacific Ocean. Recently, the resort was recognized as one of the Top 500 Hotels in the World by Travel + Leisure Magazine, and is the only Newport Beach hotel on this exclusive list. The Resort is also among the Top 20 Preferred Hotels in Service Excellence. With 17,000 square feet of flexible meeting space, and elegant outdoor venues as well, this is the perfect setting for meetings. The resort has an award-winning fine dining restaurant and bayside terrace, The First Cabin, as well as nightly entertainment and dancing at Duke's Place. The First Cabin Restaurant received the Award of Excellence from the Distinguished Restaurants of North America (DiRoNA) , the Four Diamond Award from AAA, as well as the Wine Spectator Award of Excellence. Other resort amenities include: a full-service 17,000 -square foot Spa, a salon which is open to the public, a marina with electric boat and kayak rentals, jewelry and fashion boutique, year-round heated swimming and whirlpool, and workout facility. Conveniently located in the heart of Newport Beach off California's Pacific Coast Highway, The Balboa Bay Club & Resort is a sophisticated yet relaxed, waterfront four-diamond luxury resort that delights locals, vacationers as well as meeting and corporate business travelers. The Resort is part of the Preferred Hotels Group. For more information, please call (949) 645-5000, or visit www.balboabayclub.com. Posted Jun 15, 2009 by nwhelply THE BALBOA BAY CLUB & RESORT OFFERS
"SENSATIONAL SUMMER SAVINGS" FOR STAYCATIONS!
GET AWAY WITHOUT GOING FAR AWAY


NEWPORT BEACH, CA (June 3, 2009) - The Balboa Bay Club & Resort (BBC&R) is welcoming summer fun with three fantastic getaway packages. It's a perfect time for a mini-vacation "get-away" to this picturesque waterfront Resort. Get away---- without going far and enjoy these savings!

"We are fortunate to be the only waterfront resort in Newport Beach and are offering sensational values for this summer. With fine-dining, a shimmering pool, beautiful spa & fitness center, our own Marina with boat & kayak rentals, and nightly live entertainment and dancing--- guests rarely want to leave. However, we are pleased to be located right next door to so much fun, like--- the quaint village of Balboa Island, ferry boats, beaches and boardwalks, bike paths, world-class shopping, amazing dining options, art galleries, coastal views and even chartered boat and fishing adventures are all just steps away!"
Henry Schielein -President and COO of BBC&R

Sensational summer packages await your getaway! The guest rooms are spacious and elegantly appointed in warm earth tones and feature individual patios or balconies. Beds are dreamy with pillow-top mattresses, crisp duvets, and plush furnishings. Guests can also enjoy: an award-winning restaurant The First Cabin, Duke's Place with nightly entertainment & dancing, a full-service Spa, a salon, year-round heated swimming and whirlpool, workout facility, and a Marina with use of rental boats & kayaks.

"Preferred Resort Perks" Package- Rates Starting at $249/night
Package includes luxurious guestroom accommodations, breakfast for two in your guestroom or in the First Cabin Restaurant, and valet parking at The Resort.
*Terms: Rate is valid now through September 6, 2009 (black out dates of July 3-5, 2009). Rate is based on availability at the time of reservation, so book early. Rate does not include tax or gratuity. Breakfast is a $40 credit. Not available for groups of ten or more.

"Stay and Play At The Bay" Package- Rates Starting at $319/night
This Package includes: Luxurious guest room accommodations, a $50 resort credit for use during the stay, a one hour Duffy electric boat rental, and Valet parking at The Resort.
*Terms: Rate is valid now through September 6, 2009 (black out dates of July 3-5, 2009). Rate is based on availability at the time of reservation, so book early. Rate does not include tax or gratuity. Not available for groups of ten or more.

"Spa Indulgence" Package- Rates Starting at $365/night
This Package includes: elegantly appointed guest room accommodations, chilled champagne for two upon arrival, $200 spa credit, breakfast for two (room service or in The First Cabin Restaurant), late check out, and valet parking at The Resort. The Spa Concierge will help guests select the perfect treatments for their special spa day. Spa treatments include customized: massages, facials and body scrubs, and the possibilities are endless!
* Terms: This Spa Package requires a two night stay. Valid through September, 2009. Weekend rates and bay view rooms are higher during the summer months, and all are subject to availability at the time of reservations. Packages are not valid for groups of ten or more. Taxes and gratuity are not included.

For reservations, please call (949) 645-5000 and ask for room reservations, or visit our website at [url]www.balboabayclub.com[/url].

http://www.elitemeetings.com/property/the-balboa-bay-club-and-resort/ Posted Jun 15, 2009 by nwhelply THE BALBOA BAY CLUB & RESORT PROUDLY
HONORS INDUCTION OF CONCIERGE PATRICK HYNES
TO PRESTIGIOUS INTERNATIONAL ORGANIZATION KNOWN AS "LES CLEFS D'OR"

Newport Beach, CA (June 4, 2009)- The Balboa Bay Club & Resort is very proud to announce the recent induction of The Resort's concierge Patrick Hynes to the prestigious Les Clefs d'Or hotel concierge society. Hynes becomes one of only five concierges in Orange County to attain this world-recognized accolade this year. Patrick Hynes received his "Golden Keys" at a recent meeting of the Orange County Concierge Association.

"Since joining our renowned waterfront landmark Resort, Patrick has proven to be an outstanding Ambassador for our Resort. As no surprise, he has also been Employee of the Year in the recent past. His warm, friendly and professional manner, and worldwide travel experience, combined with a detailed knowledge of the area, has earned him recognition from both Resort Guests and Club Members alike. No request is too difficult for Patrick. He approaches each request with the mind of a detective, the desire to serve, and a pure heart of gold. " Henry Schielein- President and COO

Patrick Hynes was born in Australia and graduated from the University of Adelaide before completing his graduate studies at the University of Oregon. He spent 19 years in marketing and public relations with a major hotel chain before joining this unique Newport Beach property in 2005. He holds dual Australian and United States citizenship.

"There is never a dull moment at the Concierge Desk. I think that's why we all love it so much. Each day provides another chance to touch someone's life and make new friends. I always try to make some sort of spark of connectivity with our guests. After all, they may not remember what we DID, but they will always remember how we made them FEEL. I like to think I can overcome any challenge, answer any question posed, and reassure all of our guests with that traditional Australian attitude of---"no worries, mate"." Patrick Hynes-Concierge BBC&R


Les Clefs d'Or is an exclusive international association of professional hotel concierges. There are over 3,000 members in 40 countries worldwide. Les Clefs d'Or Concierges are distinguished by the golden crossed keys worn on their uniform lapels. They are considered providers of extraordinary service, and consistently achieve high levels of guest satisfaction. Founded in Paris in 1952, Les Clefs d'Or accepted the United States as a member country in 1978. Consistent with the organization's motto, "In Service through Friendship," members regularly exchange information with each other to improve their skills, solve problems and expand the number of resources available to assist guests around the world. A pair of crossed golden keys on a concierge's lapel is the symbol of Les Clefs d'Or, the international organization of professional hotel concierges. To join this prestigious organization, applicants must have at least five years of experience in the hotel industry, and be sponsored by two current members. Then they must go through a rigorous board review. The application process is so stringent that the organization has just 520 members in the United States.

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