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Platinum Certified

Occidental Royal Hideaway Playacar

Hotel Contact:
Lote Hotelero No. 6, Desarollo Playacar
Playa Del Carmen, Quintana Roo 77710
Mexico
Elite Rating
Platinum Collection
Planner Rating:
Not yet rated (be the first)
Opened 1993
Renovated 2006
Guest Rooms 200
Kings/Suites/Doubles 180 / 6 / 20
Room Rates High $505-909 Low $227-499
High Season High Season Low Season Low Season Shoulder Season Shoulder Season
JanFebMarAprMayJunJulAugSepOctNovDec
Ideal Group Size 120
Max Group Size 180

Fees/Taxes

Resort Fee 10%
Room Tax 2%
Sales Tax 2%

Airport Proximity

Cancun International Airport
45 min 45 miles (72 km)

Business:

Business center
audiovisual equipment
meetings coordinators
and high-speed wired and wireless Internet access.

Recreation:

Six pools
spa
fitness center
two tennis courts
shuffleboard
horseshoes
bocce
basketball
bikes
beach
and water sports including scuba clinics
kayaking
sailing
windsurfing
and Boogie Boarding.

Nearby:

Playacar Golf Club; city center of Playa del Carmen; the islands of Cancún
Cozumel
and Isla Mujeres; Palancar
the world’s second largest coral reef; eco-parks Xcaret
Xelha
Tankah
and Sian Ka’an Biosphere Reserve; and the ancient Mayan ruins of Tulum
Coba
and Mayapan.
Onsite Dining: Capacity
Azia
40
Asian cuisine
Las Ventanas
60
gourmet cuisine
Palazzo
40
Italian cuisine
Spices
100
Mexican cuisine
The Deck
100
poolside dining
The Grill
90
Mediterranean-Caribbean cuisine

F&B Averages:

Breakfast Buffet $0 Cont. $0
Lunch Buffet $0 Plated $0
Dinner Buffet $0 Plated $0
Coffee Break $16
2-Hour Open Bar $26
Planner Reviews
From our planner community
Rate this property
The entire program was an impeccable experience. There's a unique high level of service and heightened sense of exclusivity that is an award in itself.
Terry Purcell
March 21, 2011
Elite Rating Average Planner Rating
Platinum Collection
This property has been certified Elite Platinum and meets at least 25 of Elite Meetings Criteria.
This endorsement is an independent unbiased determination granted only to the hotels meeting the standards set by the Elite Meetings Advisory Board. Elite endorsement is never sold or licensed.
Not yet rated
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Capacity Charts
Capacity Chart Total Square Meters Room Size(meters) Ceiling Height (meters) Total Square Feet Room Size (feet) Ceiling Height (feet) Classroom Theater Banquet 10 Reception Conference U-Shape H-Square 10 x 10s
Club Royale 606 5.6' x 3.12' N/A 6,527 61' x 107' N/A 230 400 200 250 0 0 0 0
Havana ballroom 339 20' x 16' 3 3,654 66' x 54' 9 70 120 80 N/A N/A N/A N/A N/A
Havana Ballroom A 80 10' x 8' N/A 858 33' x 26' N/A 40 60 40 60 24 36 24 0
Havana Ballroom B 80 10' x 8' N/A 858 33' x 26' N/A 40 60 40 60 24 36 24 0
View Complete Chart
Property News
Cond Nast Traveler Recognizes Royal Hideaway Playacar for Third Consecutive Year: World Class All-Inclusive Resort Makes Coveted 2008 Gold List
Posted April 23, 2008
Luxurious Royal Hideaway Spa Honored as One of the Top 54 Spas in North America, the Caribbean and at Sea

Miami, March 26, 2008 " Royal Hideaway Playacar was honored not once, but twice this year by Cond Nast Traveler. Occidental Hotels & Resorts flagship property, Royal Hideaway Playacar, an all-inclusive resort on Mexicos Yucatan Peninsula, has been recognized again by Cond Nast Traveler on the magazines esteemed 2008 Gold List, which was published in the January 2008 issue. This marks the third consecutive year that the adults-only resort, referred to in the magazine as a Spanish colonial dream, has earned this noteworthy distinction. In the April 2008 issue, the Royal Hideaway Spa was honored as one of the Top 54 Spas in North America, the Caribbean and at Sea.

Cond Nast Traveler readers are some of the worlds best traveled and most discerning clients. They are also our guests and we are honored that they have recognized our spa and resort in areas ranging from design to cuisine, service to activities, said General Manager Jean Agarrista. These distinctions are a tremendous honor for Royal Hideaway Playacar and the dedicated staff members who strive to surpass expectations and, as proven by these accolades, deliver on a daily basis.

Over 28,000 Cond Nast Traveler readers weighed in on the 14th annual Gold List survey that celebrates the worlds finest properties. According to the magazine, which prides itself on Truth in Travel, readers submitted detailed comments on what precisely distinguishes the sublime sojourn from the satisfactory stay.

In excess of 1,000 spas were rated by more than 4,000 Cond Nast Traveler readers during the past three years to create the Top 54 Spas list. Each spa was critiqued and graded on a scale of one to 100 on location and setting, treatments offered, staff and service, rooms, diet and cuisine, programs and facilities and other activities. The Royal Hideaway Spa received high scores in all areas and a perfect 100 on location and setting.

In addition to Cond Nast Traveler, American Automobile Association (AAA) recently gave the coveted Five-Diamond Award to Royal Hideaway Playacar for the second year in a row. Travel + Leisure has also recognized the Royal Hideaway Playacar, ranking its spa the third best of all hotel spas in Mexico, Central and South America in its October 2007 issue.

With its wealth of accolades, the Royal Hideaway Playacar has become emblematic of the Occidental brand and everything we hope to achieve through the continued expansion of our all-inclusive luxury category, said Gabriel Felip, CEO of Occidental Hotels & Resorts.

Upon arrival to this adults-only resort, guests are welcomed and pampered with unparalleled personal attention and exceptional service. Ideally situated overlooking the Caribbean Sea on 13 lush acres of Mexicos Riviera Maya, just 45 minutes from the Cancun International Airport, the resort is the definitive standard for all-inclusive luxury. Dedicated to the most discerning traveler, Royal Hideaway Playacar welcomes guests to experience the finest in luxury accommodations including a private villa concierge, a full service spa, six gourmet -la-carte restaurants, numerous lounges, limitless land and water sports, and tours deep into the Yucatan Peninsula.

For reservation information, call 1-800-999-9182 or visit www.royalhideaway.com.

Occidental Hotels & Resorts
One of the worlds leading hotel companies and one of the largest all-inclusive resort chains in the Americas, Occidental Hotels & Resorts has more than 20 properties in key destinations under the Allegro, Occidental Grand and Royal Hideaway brands, each perfectly suited to address the leisure travel needs of its market segment, from Allegros fun-filled packages, to the luxurious Occidental Grands and Royal Hideaway. An even more exclusive component of all Occidental Grands, the Royal Club offers boutique-style services within the resort such as a private concierge, separate check-in and check-out services. For more information, please call 800-858-2258 or visit www.occidentalhotels.com.

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Media Contact:
Quinn & Co., (212) 868-1900
Katie Elliott, Kelliott@quinnandco.com