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NEARBY RECOMMENDATIONS
Grand Velas Riviera Maya
Playa del Carmen, Quintana Roo
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Paradisus Playa del Carmen
Playa del Carmen, Quintana Roo
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Fairmont Mayakoba, Riviera Maya
Playa del Carmen, Quintana Roo
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Platinum Certified
Occidental Royal Hideaway Playacar
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Hotel Contact:
Lote Hotelero No. 6, Desarollo Playacar Playa Del Carmen, Quintana Roo 77710 Mexico
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Elite Rating
Opened
1993
Renovated
2006
Guest Rooms
200
Kings/Suites/Doubles
180 / 6 / 20
Room Rates
High $505-909
Low $227-499
High Season 
Low Season 
Shoulder Season
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
Ideal Group Size
120
Max Group Size
180
Fees/Taxes
Resort Fee
10%
Room Tax
2%
Sales Tax
2%
Airport Proximity
Cancun International Airport
45 min 45 miles
(72 km)
Business:
Business center audiovisual equipment meetings coordinators and high-speed wired and wireless Internet access.
Recreation:
Six pools spa fitness center two tennis courts shuffleboard horseshoes bocce basketball bikes beach and water sports including scuba clinics kayaking sailing windsurfing and Boogie Boarding.
Nearby:
Playacar Golf Club; city center of Playa del Carmen; the islands of Cancún Cozumel and Isla Mujeres; Palancar the world’s second largest coral reef; eco-parks Xcaret Xelha Tankah and Sian Ka’an Biosphere Reserve; and the ancient Mayan ruins of Tulum Coba and Mayapan.
Onsite Dining:
Capacity
Las Ventanas
60
gourmet cuisine
Palazzo
40
Italian cuisine
Spices
100
Mexican cuisine
The Deck
100
poolside dining
The Grill
90
Mediterranean-Caribbean cuisine
F&B Averages:
Breakfast
Buffet $0
Cont. $0
Lunch
Buffet $0
Plated $0
Dinner
Buffet $0
Plated $0
Coffee Break
$16
2-Hour Open Bar
$26
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Elite Overview
From the editors of Elite Meetings
Meeting and incentive groups live like kings and queens at Mexico’s Occidental Royal Hideaway Playacar. Set on 13 beachfront acres near Playa del Carmen, the 11 two- and three-story colonial-style villas house 200 rooms and suites that delegates can call home. All feature terraces or balconies with views of the sea or gardens, mahogany furniture, the finest bedding, minibars, Jacuzzi tubs, fresh fruit, and Etro bath products. Satellite TV and Wi-Fi keep the outside world at hand, while each villa’s concierge attends to guests’ further needs and whims.
The resort holds one of the all-inclusive industry’s few AAA Five Diamond Awards—and a spot on Condé Nast Traveler’s Gold List as well as membership in Leading Hotels of the World. The pricing policy encompasses unlimited premium drinks and dining from room service, a dinner theater, and five a la carte bars and restaurants; access to bikes, tennis, and water-sports equipment; workouts at the spa and fitness center; and Spanish language lessons, dance instruction, tequila tastings, and cooking classes.
The all-inclusive packages also include state-of-the-art meeting facilities. Groups of up to 230 gather in the Havana Ballroom, Havanita Boardroom, and Club Royal—the latter a theater with stage and tiered classroom seating for up to 230. Outdoor venues range from pool- and beachside decks to the palm-fringed sands of the Riviera Maya.
Planner Reviews
From our planner community
The entire program was an impeccable experience. There's a unique high level of service and heightened sense of exclusivity that is an award in itself.
Terry Purcell
March 21, 2011
Elite Rating
Average Planner Rating
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
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Capacity Charts
| Capacity Chart |
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| Club Royale |
606 |
5.6' x 3.12' |
N/A |
6,527 |
61' x 107' |
N/A |
230 |
400 |
200 |
250 |
0 |
0 |
0 |
0 |
| Havana ballroom |
339 |
20' x 16' |
3 |
3,654 |
66' x 54' |
9 |
70 |
120 |
80 |
N/A |
N/A |
N/A |
N/A |
N/A |
| Havana Ballroom A |
80 |
10' x 8' |
N/A |
858 |
33' x 26' |
N/A |
40 |
60 |
40 |
60 |
24 |
36 |
24 |
0 |
| Havana Ballroom B |
80 |
10' x 8' |
N/A |
858 |
33' x 26' |
N/A |
40 |
60 |
40 |
60 |
24 |
36 |
24 |
0 |
| Havana Ballroom Foyer |
392 |
5.9' x 6.03' |
5 |
4,219 |
64' x 65' |
18 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
| Havanita Boardroom |
217 |
1.95' x 1.02' |
3 |
231 |
21' x 11' |
9 |
8 |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
N/A |
| Lower Beach Deck |
517 |
32.5' x 26.7' |
N/A |
5,564 |
107' x 52' |
N/A |
N/A |
N/A |
80 |
N/A |
N/A |
N/A |
N/A |
N/A |
| Meeting Boardroom |
85 |
50' x 18' |
N/A |
916 |
164' x 60' |
N/A |
30 |
80 |
40 |
60 |
0 |
0 |
0 |
0 |
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Property News
Cond Nast Traveler Recognizes Royal Hideaway Playacar for Third Consecutive Year: World Class All-Inclusive Resort Makes Coveted 2008 Gold List
Posted April 23, 2008
Luxurious Royal Hideaway Spa Honored as One of the Top 54 Spas in North America, the Caribbean and at Sea
Miami, March 26, 2008 " Royal Hideaway Playacar was honored not once, but twice this year by Cond Nast Traveler. Occidental Hotels & Resorts flagship property, Royal Hideaway Playacar, an all-inclusive resort on Mexicos Yucatan Peninsula, has been recognized again by Cond Nast Traveler on the magazines esteemed 2008 Gold List, which was published in the January 2008 issue. This marks the third consecutive year that the adults-only resort, referred to in the magazine as a Spanish colonial dream, has earned this noteworthy distinction. In the April 2008 issue, the Royal Hideaway Spa was honored as one of the Top 54 Spas in North America, the Caribbean and at Sea.
Cond Nast Traveler readers are some of the worlds best traveled and most discerning clients. They are also our guests and we are honored that they have recognized our spa and resort in areas ranging from design to cuisine, service to activities, said General Manager Jean Agarrista. These distinctions are a tremendous honor for Royal Hideaway Playacar and the dedicated staff members who strive to surpass expectations and, as proven by these accolades, deliver on a daily basis.
Over 28,000 Cond Nast Traveler readers weighed in on the 14th annual Gold List survey that celebrates the worlds finest properties. According to the magazine, which prides itself on Truth in Travel, readers submitted detailed comments on what precisely distinguishes the sublime sojourn from the satisfactory stay.
In excess of 1,000 spas were rated by more than 4,000 Cond Nast Traveler readers during the past three years to create the Top 54 Spas list. Each spa was critiqued and graded on a scale of one to 100 on location and setting, treatments offered, staff and service, rooms, diet and cuisine, programs and facilities and other activities. The Royal Hideaway Spa received high scores in all areas and a perfect 100 on location and setting.
In addition to Cond Nast Traveler, American Automobile Association (AAA) recently gave the coveted Five-Diamond Award to Royal Hideaway Playacar for the second year in a row. Travel + Leisure has also recognized the Royal Hideaway Playacar, ranking its spa the third best of all hotel spas in Mexico, Central and South America in its October 2007 issue.
With its wealth of accolades, the Royal Hideaway Playacar has become emblematic of the Occidental brand and everything we hope to achieve through the continued expansion of our all-inclusive luxury category, said Gabriel Felip, CEO of Occidental Hotels & Resorts.
Upon arrival to this adults-only resort, guests are welcomed and pampered with unparalleled personal attention and exceptional service. Ideally situated overlooking the Caribbean Sea on 13 lush acres of Mexicos Riviera Maya, just 45 minutes from the Cancun International Airport, the resort is the definitive standard for all-inclusive luxury. Dedicated to the most discerning traveler, Royal Hideaway Playacar welcomes guests to experience the finest in luxury accommodations including a private villa concierge, a full service spa, six gourmet -la-carte restaurants, numerous lounges, limitless land and water sports, and tours deep into the Yucatan Peninsula.
For reservation information, call 1-800-999-9182 or visit www.royalhideaway.com.
Occidental Hotels & Resorts
One of the worlds leading hotel companies and one of the largest all-inclusive resort chains in the Americas, Occidental Hotels & Resorts has more than 20 properties in key destinations under the Allegro, Occidental Grand and Royal Hideaway brands, each perfectly suited to address the leisure travel needs of its market segment, from Allegros fun-filled packages, to the luxurious Occidental Grands and Royal Hideaway. An even more exclusive component of all Occidental Grands, the Royal Club offers boutique-style services within the resort such as a private concierge, separate check-in and check-out services. For more information, please call 800-858-2258 or visit www.occidentalhotels.com.
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Media Contact:
Quinn & Co., (212) 868-1900
Katie Elliott, Kelliott@quinnandco.com
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