Just when I think the service at Hotel Valley Ho can't get any better - they always top my last conference and leave me looking like a master planner.
Every single staff member we came into contact with was wonderful. Walter, Sylvia, Kenny, Francisco, Raman, Stephanie and too many more to name were always willing to help with the most irritating of tasks and always displayed fantastic customer service. At a conference where the agenda never solidified and the clients often asked for bizarre last-minute additions, I never saw anyone as much flinch and that makes my life a lot easier.
I love doing conferences and events at this hotel because I know that I can trust the team to take care of all the details from monitoring the general session timing to making sure we don't run out of coffee and even quality checking my own AV equipment for me. It's like a gift from Heaven to be able to trust a hotel that much and even sneak away from your own conference for a quick spin in the gym if you ate too much of that fabulous cheesecake, knowing the hotel has everything under control.
I adore the entire Hotel Valley Ho staff and I can't express how happy I am with the way this year's show went and hope I'm around this summer to do another one with them. Hotel Valley Ho's staff are all rock stars and I'm glad to call them my friends.