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Platinum Certified
Amway Grand Plaza Hotel
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Hotel Contact:
187 Monroe Avenue Northwest Grand Rapids, Michigan 49503 United States
Main: 888-203-3444 Email: Ron BrondykeDirector of Sales: Ron Brondyke Website: www.amwaygrand.com
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Elite Rating
Chain
Krisam Hotels & Resorts
Opened
1913
Renovated
2003
Guest Rooms
682
Kings/Suites/Doubles
265 / 44 / 368
Room Rates
High $149-215
Low $139-199
High Season 
Low Season 
Shoulder Season
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
Ideal Group Size
800
Max Group Size
650
Fees/Taxes
Resort Fee
Incl.
Room Tax
8%
Sales Tax
6%
Airport Proximity
Gerald R. Ford International Airport
15 min 12 miles
(19 km)
Business:
Business center wired and wireless high-speed Internet connection and state-of-the-art audiovisual equipment.
Recreation:
Spa and salon fitness center with pool and whirlpools tennis and racquetball.
Nearby:
DeVos Place Convention Center and Performance Hall Van Andel Arena Gerald R. Ford Museum Grand Rapids Public Museum Grand Rapids Art Museum Grand Rapids Children’s Museum Frederik Meijer Gardens Civic Theatre Roger B. Chaffee Planetarium John Ball Zoo golf courses ski trails and Lake Michigan.
Onsite Dining:
Capacity
Bentham's Riverfront Restaurant
120
American Cuisine
Cornucopia
64
International Deli
Cygnus 27
130
globally influenced American cuisine
G.P. Sports Bar
250
casual American cuisine
Ruth’s Chris Steak House
225
steak house
F&B Averages:
Breakfast
Buffet $20
Cont. $13
Lunch
Buffet $27
Plated $25
Dinner
Buffet $42
Plated $42
Coffee Break
$5
2-Hour Open Bar
$18
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Elite Overview
From the editors of Elite Meetings
The Amway Grand Plaza Hotel combines the grandeur of the Gilded Age and the latest in four-diamond luxury. With one wing built between 1913 and 1916 by the designers of New York’s Grand Central Station, the former Pantlind Hotel and its modern 29-story Glass Tower center downtown Grand Rapids, Michigan. A skywalk leads to neighboring DeVos Place Convention Center—an additional 250,000 square feet of meeting, trade show, and convention space that includes a 40,000-square-foot ballroom.
Within the hotel itself, planners have a choice of 42 conference rooms and reception areas. Highlights include the twin-tiered Imperial Ballroom—with its massive columns and grand staircase—and the intimate blue and gold domed chamber of the Gerald R. and Betty Ford Presidential Ballroom. Catering upholds the hotel’s reputation for some of the city’s finest dining. Executive amenities range from state-of-the-art audiovisual equipment to a full-service business center, spa and salon, and a health club with skylit pool and whirlpools, exercise equipment, racquetball, and tennis courts.
The accommodations include rooms and suites appointed in the classic style of the early twentieth century and others matching the Glass Tower’s contemporary style. In addition, planners enjoy the convenience of the same ownership and management coordinating the nearby JW Marriott Grand Rapids and Downtown Courtyard by Marriott as well. Altogether, the three sister hotels offer over 1,100 committable hotel rooms and 77,000 square feet of meeting space, allowing for one host, one contract, and one easy transaction.
Planner Reviews
From our planner community
Our guests truly enjoyed their stay in your hotel, and I heard many comments that your staff and facilities were among the best they had seen.
Terri Lynn Land
State of Michigan April 7, 2011
Overall Rating: 9.0/10
Conducted sales banquet for 224 agents and managers. All attendees stayed overnight. Hotel prepared ice sculpture with the company logo at no charge because of the amount of our f&b. Great value. Food was excellent. Rooms were exceptional. No complaints from the attendees. Some attendees extended their stay at their own expense. I would bring another group to the property.
Anonymous
September 8, 2008
Elite Rating
Average Planner Rating
This endorsement is an independent unbiased determination granted only to the
hotels meeting the standards set by the Elite Meetings Advisory Board.
Elite endorsement is never sold or licensed.
Overall Arrival Experience: 9.0
Overall Guest Service: 10.0
Conference Services Staff:
Meeting and Function Facilities: 10.0
Onsite and Nearby Activities or Recreation Option: 8.0
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view in meters
Capacity Charts
| Capacity Chart |
 |
 |
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 |
 |
 |
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| Ambassador Ballroom |
813 |
38.1 x 21.3 |
5 |
8,750 |
125x70 |
16 |
672 |
1,216 |
810 |
1,300 |
0 |
0 |
0 |
0 |
| Ambassador Ballroom Center Concourse |
487 |
24.4 |
5 |
5,244 |
80 |
18 |
0 |
0 |
0 |
400 |
0 |
0 |
0 |
0 |
| Ambassador Ballroom Crown Foyer |
319 |
38.1 |
5 |
3,437 |
125 |
16 |
0 |
0 |
0 |
500 |
0 |
0 |
0 |
0 |
| Ambassador Ballroom East |
406 |
18.9 |
5 |
4,375 |
62 |
16 |
288 |
608 |
400 |
650 |
0 |
0 |
0 |
0 |
| Ambassador Ballroom West |
406 |
18.9 |
5 |
4,375 |
62 |
16 |
288 |
608 |
400 |
650 |
0 |
0 |
0 |
0 |
| Ambassador Ballroom West Concourse |
149 |
16.8 |
3 |
1,600 |
55 |
9 |
0 |
0 |
0 |
300 |
0 |
0 |
0 |
0 |
| Atrium Room |
186 |
16.5 |
3 |
1,998 |
54 |
9 |
130 |
220 |
150 |
250 |
0 |
0 |
0 |
0 |
| Berkey Room |
85 |
10.7 |
3 |
910 |
35 |
9 |
60 |
88 |
60 |
115 |
0 |
0 |
0 |
0 |
| Blodgett Room |
209 |
9.1 |
6 |
2,250 |
30 |
20 |
155 |
122 |
120 |
150 |
0 |
0 |
0 |
10 |
| Campau Room |
31 |
7 |
3 |
329 |
23 |
9 |
16 |
25 |
20 |
40 |
0 |
0 |
0 |
0 |
| Cascade Room |
181 |
9.8 |
2 |
1,952 |
32 |
8 |
92 |
140 |
140 |
200 |
0 |
0 |
0 |
0 |
| Continental Room |
188 |
13.7 |
6 |
2,025 |
45 |
20 |
130 |
220 |
150 |
250 |
0 |
0 |
0 |
0 |
| Diamond Room |
27 |
5.8 |
3 |
292 |
19 |
10 |
0 |
0 |
12 |
0 |
0 |
0 |
0 |
0 |
| East Hall |
2,704 |
62.5 |
4 |
29,110 |
205 |
12 |
1,800 |
2,900 |
1,800 |
3,500 |
0 |
0 |
0 |
168 |
| Emerald Room |
199 |
17.4 |
3 |
2,138 |
57 |
9 |
120 |
224 |
140 |
260 |
0 |
0 |
0 |
0 |
| Emerald Room Section A |
84 |
7.3 |
3 |
900 |
24 |
9 |
50 |
100 |
70 |
130 |
0 |
0 |
0 |
0 |
| Emerald Room Section B |
115 |
10.1 |
3 |
1,238 |
33 |
9 |
50 |
100 |
70 |
130 |
0 |
0 |
0 |
0 |
| Fine Arts Room |
42 |
8.5 |
3 |
448 |
28 |
9 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
| Ford Presidential Ballroom |
188 |
13.7 x 13.7 |
6 |
2,025 |
45x45 |
20 |
130 |
220 |
150 |
325 |
0 |
0 |
0 |
0 |
| Grand Hall |
2,704 |
62.5 |
8 |
29,110 |
205 |
25 |
1,820 |
3,500 |
1,940 |
3,535 |
0 |
0 |
0 |
167 |
| Grand View Room |
169 |
23.8 |
3 |
1,821 |
78 |
9 |
96 |
132 |
150 |
225 |
0 |
0 |
0 |
0 |
| Grand View Room Section A |
87 |
11 |
3 |
940 |
36 |
9 |
48 |
94 |
60 |
115 |
0 |
0 |
0 |
0 |
| Grand View Room Section B |
47 |
7 |
3 |
506 |
23 |
9 |
24 |
48 |
30 |
60 |
0 |
0 |
0 |
0 |
| Grand View Room Section C |
35 |
5.2 |
3 |
375 |
17 |
9 |
22 |
41 |
20 |
45 |
0 |
0 |
0 |
0 |
| Green Room |
71 |
11.6 |
4 |
760 |
38 |
12 |
0 |
64 |
40 |
100 |
0 |
0 |
0 |
0 |
| Haldane Room |
109 |
14.3 |
3 |
1,175 |
47 |
9 |
54 |
100 |
80 |
150 |
0 |
0 |
0 |
0 |
| Heritage Hill Room |
113 |
12.2 |
3 |
1,220 |
40 |
9 |
42 |
80 |
80 |
125 |
0 |
0 |
0 |
0 |
| Imperial Ballroom |
307 |
17.1 x 16.8 |
9 |
3,300 |
56x55 |
30 |
100 |
150 |
170 |
0 |
0 |
0 |
0 |
0 |
| Kendall Room |
108 |
10.4 |
3 |
1,165 |
34 |
9 |
58 |
80 |
80 |
130 |
0 |
0 |
0 |
0 |
| Kent Room |
495 |
22.9 |
2 |
5,325 |
75 |
7 |
230 |
400 |
350 |
400 |
0 |
0 |
0 |
25 |
| Lyon Room |
27 |
5.5 |
3 |
296 |
18 |
9 |
12 |
16 |
10 |
35 |
0 |
0 |
0 |
0 |
| Michigan Room |
901 |
39.9 |
3 |
9,694 |
131 |
9 |
450 |
650 |
600 |
700 |
0 |
0 |
0 |
46 |
| Nelson Room |
74 |
10.1 |
3 |
792 |
33 |
9 |
40 |
72 |
60 |
100 |
0 |
0 |
0 |
0 |
| Ottawa Room |
94 |
10.7 |
3 |
1,015 |
35 |
9 |
32 |
100 |
60 |
100 |
0 |
0 |
0 |
0 |
| Pantlind Ballroom |
321 |
22.9 x 14 |
11 |
3,450 |
75x46 |
35 |
224 |
450 |
290 |
500 |
0 |
0 |
0 |
0 |
| Pantlind Ballroom South Concourse |
101 |
18.6 |
4 |
1,089 |
61 |
12 |
0 |
0 |
0 |
200 |
0 |
0 |
0 |
0 |
| Pantlind Foyer |
54 |
13.7 |
3 |
585 |
45 |
11 |
0 |
0 |
40 |
70 |
0 |
0 |
0 |
0 |
| Pearl Room |
105 |
11.6 |
3 |
1,132 |
38 |
10 |
65 |
110 |
80 |
110 |
0 |
0 |
0 |
0 |
| Pinnacle Room |
78 |
8.8 |
2 |
835 |
29 |
8 |
40 |
40 |
40 |
40 |
0 |
0 |
0 |
0 |
| President Ford Room North Concourse |
123 |
29 |
3 |
1,323 |
95 |
10 |
0 |
0 |
0 |
150 |
0 |
0 |
0 |
0 |
| Pullman Room |
36 |
6.7 |
3 |
385 |
22 |
9 |
21 |
36 |
30 |
50 |
0 |
0 |
0 |
0 |
| Robinson East Concourse |
88 |
31.7 |
4 |
951 |
104 |
12 |
0 |
0 |
0 |
200 |
0 |
0 |
0 |
0 |
| Robinson Room |
40 |
8.8 |
3 |
434 |
29 |
9 |
30 |
42 |
30 |
50 |
0 |
0 |
0 |
0 |
| Ruby Room |
58 |
9.8 |
3 |
625 |
32 |
10 |
31 |
40 |
40 |
50 |
0 |
0 |
0 |
0 |
| Senator Vandenberg Room |
306 |
28.7 x 10.7 |
3 |
3,290 |
94x35 |
10 |
187 |
320 |
230 |
350 |
0 |
0 |
0 |
0 |
| Senator Vandenberg Room Section A |
153 |
14.3 |
3 |
1,645 |
47 |
10 |
74 |
162 |
110 |
175 |
0 |
0 |
0 |
0 |
| Senator Vandenberg Room Section B |
153 |
14.3 |
3 |
1,645 |
47 |
10 |
74 |
162 |
110 |
175 |
0 |
0 |
0 |
0 |
| Thornapple Room |
93 |
12.5 |
4 |
1,005 |
41 |
12 |
40 |
64 |
70 |
90 |
0 |
0 |
0 |
0 |
| West Hall |
2,459 |
52.7 |
4 |
26,469 |
173 |
12 |
1,650 |
2,650 |
1,700 |
1,900 |
0 |
0 |
0 |
130 |
| Winchester Room |
65 |
7.6 |
3 |
701 |
25 |
9 |
35 |
50 |
50 |
90 |
0 |
0 |
0 |
0 |
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